Note fondée sur 848 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juill. 2022 sur Hotels
Chambre sale, pas de micro-onde, mauvaise odeur, tres bruyant.
Commentaires de Gestion de l’hôtel
4 juill. 2022 par Guest Experience Team, Gestion de l’hôtel
Dear guest, it sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Really bad service, I booked room #221 and got duty room with yellow urine stains on the sheets (can provide photos). Then manager gave me another room but it was the same situation. I asked make refund. They started shouting and screaming 😱 After that they agree and made refund. I do not recommend visiting this hotel. They are damaging the brand Motel 6 with such service.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Renat,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Everything was great
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brianna,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 3 oct. 2024
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Always pleased and relaxed
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brianna,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6
par un voyageur
Publié le 3 oct. 2024 sur Expedia
10/10 staff and experience
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brianna,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Relax and be comfortable, best Motel 6 I’ve been to
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brianna,We appreciate your fantastic review and for awarding us with a 5-star rating! Knowing that you had such a positive experience at our location truly delights us. Lilith#Team6
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Highly recommend
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brianna,Thank you for the 5-star rating!Lilith#Team6
par un voyageur
Publié le 3 oct. 2024 sur Expedia
10/10
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brianna,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 2 oct. 2024 sur Expedia
I was double charge for my room. The funds were needed to pay for some planned activities which had to be canceled. It is taking several day to get second payment returned. You ruined my trip.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Robert, We sincerely apologize for the inconvenience caused by the double charge and understand how frustrating it must have been, especially with your plans affected. We deeply regret the delay in processing the refund and how it impacted your trip. We are reviewing our billing procedures to ensure such issues don’t happen again, and we will expedite the return of the second payment as a priority. If you have any pending activities or arrangements, we would be happy to offer assistance in making your next stay more enjoyable. We truly hope to restore your trust in us.Best Regards,Customer Care Team
