Note fondée sur 910 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 oct. 2024
I went to park and where I parked was a homeless beggar wanting money. I had to park further away from my room to feel safe going to my room. Other than that the room is clean. The bed was hard but that’s minor. Check-in was done through a window after a certain time. The hotel itself was off the beaten path but only 15 minutes from the airport so it’s convenient for that. Aside from having to park a ways away from my room, my stay was great.
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Sophia CSR , Gestion de l’hôtel
Hi Ashley,We are pleased to hear that you found the room clean and appreciated the hotel’s convenient proximity to the airport. However, we deeply regret any discomfort caused by the parking situation. Your feedback is important to us, and we will certainly review ways to enhance our guests' sense of security. We also appreciate your understanding of the check-in process. Overall, we are delighted that you enjoyed your stay, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
My room was clean updated and the staff were very friendly and accommodating. Renovations were happening I noticed new fridge and mattresses being placed. Would definitely recommend
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Artista,Thank you for your generous feedback! We are delighted to hear that you enjoyed your clean and updated room, and that our staff provided you with friendly and accommodating service. We appreciate your acknowledgement of our ongoing renovations. Your recommendation means a great deal to us, and we look forward to the pleasure of welcoming you back soon!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Staff was helpful
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Bikramjit,Delighted to hear you found our staff friendly and accommodating. We strive to provide excellent service. We appreciate your positive feedback and hope to welcome you back soon!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
NA
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Ashleigh,I appreciate your rating regarding our hotel. Your satisfaction is of utmost importance to us, and we would be honored to have the opportunity to serve you again on your future trips. If you have any further feedback or suggestions regarding your stay, please write to us. Thank you for considering us, and we look forward to welcoming you back soon.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Manuel,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
It was ok we had to deal with bugs like roaches in our room
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Gabriel,We appreciate your feedback and are truly sorry to hear about your experience with pests during your stay. This is certainly not the level of cleanliness we strive to maintain, and we will promptly address this issue with our team. Your comfort is paramount to us, and we are committed to ensuring a better experience in the future.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
There wasn't a plug for the tub. The charging ports didn't work. Won't be staying here again.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address the maintenance issues promptly. Your comfort is important to us, and we're committed to making improvements.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Loved it 100/100
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Samuel,We are truly elated by your magnificent review! It’s an absolute delight to know that your experience was nothing short of perfection. Your generous praise inspires us, and we eagerly look forward to welcoming you back for yet another extraordinary stay!
par un voyageur de sacramento
Publié le 25 sept. 2024 sur Expedia
Good
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Great stay.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I'm thrilled to hear that you had a great experience with our services and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.
