Note fondée sur 885 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 oct. 2024
I went to park and where I parked was a homeless beggar wanting money. I had to park further away from my room to feel safe going to my room. Other than that the room is clean. The bed was hard but that’s minor. Check-in was done through a window after a certain time. The hotel itself was off the beaten path but only 15 minutes from the airport so it’s convenient for that. Aside from having to park a ways away from my room, my stay was great.
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Sophia CSR , Gestion de l’hôtel
Hi Ashley,We are pleased to hear that you found the room clean and appreciated the hotel’s convenient proximity to the airport. However, we deeply regret any discomfort caused by the parking situation. Your feedback is important to us, and we will certainly review ways to enhance our guests' sense of security. We also appreciate your understanding of the check-in process. Overall, we are delighted that you enjoyed your stay, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Tomeisha,I appreciate your rating regarding our hotel. Your satisfaction is of utmost importance to us, and we would be honored to have the opportunity to serve you again on your future trips. If you have any further feedback or suggestions regarding your stay, please write to us. Thank you for considering us, and we look forward to welcoming you back soon.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Leo,Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to know that you had a positive stay overall. If you have any specific suggestions or areas where you feel we can do better, please feel free to share them with us. We hope to have the pleasure of hosting you again in the future and earning an even higher rating from you.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Ori,Receiving a 10-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.
par un voyageur
Publié le 13 août 2024
El personal se esfuerza mucho por ayudarte, las instalaciones están muy y lo mejor de todo, los precios son muy accesibles. Ellos contrario a otros Hoteles me resolvieron mi problema de estadía en Sacramento, ahora ellos son mi primer opción siempre’
Commentaires de Gestion de l’hôtel
14 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Edgar,Thank you for your generous feedback. We are delighted that our staff, facilities, and affordability have made a lasting impression on you. It’s wonderful to hear that we were able to resolve your issue in Sacramento, and we’re honored to be your preferred choice. We look forward to welcoming you back on your future visits.
par un voyageur de Ione
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
par un voyageur
Publié le 9 août 2024 sur Expedia
Freeway construction
Commentaires de Gestion de l’hôtel
10 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Sacra,We regret any inconvenience caused by the freeway construction. We appreciate your understanding and hope it didn't affect your stay too much. We look forward to welcoming you back under better circumstances!
par un voyageur
Publié le 8 août 2024 sur Expedia
It was close to where I needed to go. It was very convenient.
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jennifer,Thank you once again for your generous words and for choosing Motel 6. We cannot wait to have the pleasure of serving you again soon!Maz K.#Team6
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Maria,Receiving a 10-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Andrew,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointments, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.
