Ratings based on 913 Guest Reviews

Hear it directly from our travellers
3.0 out of 5
69% of guests recommend
3.0 Room cleanliness
3.6 Service & staff
2.8 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Brand Experience Team, Hotel Management
Hi Sara, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Natalie #Team6
4 out of 5
by A traveller from Jacksonville

Posted Aug. 17, 2024 on Expedia
I was pleased with my stay.
Comment from Hotel Management
Aug. 23, 2024 by Brand Experience Team, Hotel Management
Hi Jack, Thank you for positively rating your stay! Natalie #Team6
2 out of 5
by A traveller

Posted Aug. 17, 2024 on Expedia
The bedspread had stains all over it, the room smelled like stale cigarettes and mildew. When we turned on the air conditioner it smelled of mold and mildew so badly that we had to spray it with Lysol. You could see the mold growing in it. The floors were dirty as if they had not been swept. The bed had a huge dip on one side, so uncomfortable. Very disappointed in this Motel 6.
Comment from Hotel Management
Aug. 23, 2024 by Brand Experience Team, Hotel Management
Hi Joan, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
2 out of 5
by A traveller

Posted Aug. 15, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by Brand Experience Team, Hotel Management
Hi Traveler,We extend our sincerest apologies for any inconvenience caused.Maz K.#Team6
2 out of 5
by A traveller

Posted Aug. 15, 2024 on Expedia
yup
Comment from Hotel Management
Aug. 16, 2024 by Brand Experience Team, Hotel Management
Hi Lisa, Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Natalie #team6
5 out of 5
by A traveller

Posted Aug. 15, 2024 on Expedia
Friendly staff! Free Coffee! What more could you ask for!
Comment from Hotel Management
Aug. 16, 2024 by Brand Experience Team, Hotel Management
Hi Aleta, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon. Natalie #Team6
4 out of 5
by A traveller

Posted Aug. 14, 2024 on Expedia
It has easy access to get to the airport. It is by a Dennys and a Carl Jr. Nice workers
Comment from Hotel Management
Aug. 21, 2024 by Brand Experience Team, Hotel Management
Hi Linda, Thank you for taking time to share your review with us.  We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Natalie #Team6
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 5, 2024 on Expedia
2 out of 5
by A traveller

Posted Aug. 4, 2024 on Hotels
The room was dirty and REEKED of cigarettes (non-smoking room). And the whole lot felt dangerous.
Comment from Hotel Management
Aug. 8, 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
5 out of 5
by A traveller

Posted Jul. 31, 2024 on Expedia
Air conditioner was not working properly
Comment from Hotel Management
Aug. 5, 2024 by Brand Experience Team, Hotel Management
Hi Navjit, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Natalie #Team6