Note fondée sur 777 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,2 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2022 sur Hotels
No breakfast because Covid
Commentaires de Gestion de l’hôtel
25 juill. 2022 par Guest Relation Management, Gestion de l’hôtel
Hello Martine,
Thank you for taking the time to rate and share your experience with our services and amenities. We hope that as the world slowly goes back to normal, we would be able to fully open our amenities for all our guests to experience. We thank you again for your business and we hope to have you again!
par un voyageur
Publié le 26 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2019 par Manager, Gestion de l’hôtel
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
par un voyageur
Publié le 12 août 2024 sur Expedia
While it was not very quiet in the morning especially, the room was good. I have to say it was difficult to get in and out of the bathroom with the direction of the door.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Ayesha,We appreciate your feedback on your recent stay with us. We're glad to hear that you found the room to be good overall. Your comments regarding the bathroom door will be passed along to our team for their review. Thank you for bringing this to our attention.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Jose Luis,We are delighted to hear you had a positive experience during your stay with us! Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!
par un voyageur
Publié le 29 juill. 2024 sur Hotels
it was good I came in late,I was there for a ball game and left early back to the ball game,all was very nice
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello alicia,We're delighted to hear that you enjoyed your stay, especially during your busy schedule around the ball game. Your positive feedback is greatly appreciated, and we hope to welcome you back again in the future.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
The door didnt work properly, didnt sleep comfortable at night
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Manager, Gestion de l’hôtel
Hello susan,We are sorry to hear about your experience with the door during your stay. Your feedback helps us improve for the future. We encourage you to reach out to our management team directly to discuss your concerns further.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Had an hour long struggle to find the hotel, but clerk guided us every step of the way; kudos to her smiling, excellent help.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Miriam,We're glad to hear our staff's assistance made a difference during your visit. Your kind words will be passed along to our team for recognition. Thank you for choosing to stay with us and we hope to welcome you back in the future.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
The room was very small, floor dirty, had roaches , and bugs coming from shower
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Manager, Gestion de l’hôtel
Hello jason, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
bad policy
Publié le 14 juill. 2024 sur HotelsI paid for my son's room and he does not have a credit card. they would not give him the room because he needed 100 for incidentals if he charged to room.
I tried to give them my card over the phone for this and they wouldnt take it. It was 10 pm and he still want allowed in his room. WHY would they take the card for the reservation but not the incidentals?
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello Tina, We apologize for the inconvenience you and your son experienced. Hotel policies regarding incidentals may vary, and we regret any confusion this may have caused. Your feedback is valuable, and we recommend reaching out to our management team for further assistance or clarification on our procedures for future stays.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello ?,Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.
