Note fondée sur 886 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
26 sept. 2024 par -Management, Gestion de l’hôtel
Thank you very much for your review. We are happy to hear your feedback, and are glad that you enjoyed your stay. We hope to see you again!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
par un voyageur
Publié le 23 sept. 2024 sur Expedia
It works
Commentaires de Gestion de l’hôtel
26 sept. 2024 par -Management, Gestion de l’hôtel
Thank you very much for your review. We are happy to hear your feedback, and as we strive to better the experiences of guests in the future, your comments will be kept in mind. Thank you very much, we hope to see you again
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The staff was great in their customer service. Helping me out in a special need for a wedding event. My only drawback was our room was close to the stairs and several people I think were going out all hours of the night and morning to smoke
Commentaires de Gestion de l’hôtel
26 sept. 2024 par -Management, Gestion de l’hôtel
Thank you very much for your review. We are happy to hear your feedback, and as we strive to better the experiences of guests in the future, your comments will be kept in mind. Thank you very much, we hope to see you again!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The bed and room 316 was too low to the ground and it was very uncomfortable. Other than that everything was wonderful. I stay here often for my job, and I appreciate the courtesy that I always get from the front desk staff. I believe it was Jamie, who checked me in on Wednesday evening and she was very wonderfully polite and cordial and I appreciate that greatly.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par -Management, Gestion de l’hôtel
Thank you so much for your continued stay. We strive for all guests to have an excellent experience here, and to achieve that your words will be taken into consideration. Maintenance will look into 316. We hope to see you again soon!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Check in staff not attentive, halls all had trash on the floors, seems there was no respect to no smoking, just did not feel like it was a good choice for the trip.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
friendly staff, well maintained, easy parking, GREAT BREAKFAST, love that they have the ice machine and water dispenser in the lobby. this is our go to place when visiting family in Rocklin.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Not good to stay
par un voyageur
Publié le 10 sept. 2024 sur Hotels
The bell boy tried to steal $100 dollars from me! The one with the glasses! He probably needed a tooth brush with all that white filmy gunk on his teeth! He needs to be fired trying to steal from your customers! That is BAD BUSINESS!
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Jaspher B. , Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9166323366.
