Note fondée sur 304 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 oct. 2024 sur Hotels
The sevice at this Hotel is fantastic. The staff deserves a lot of credit.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par GM, Gestion de l’hôtel
Dear Anonymous, Thank you for the fantastic rating! We're delighted to hear you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best, Kinjal Shah, GM
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Loved my stay
Commentaires de Gestion de l’hôtel
12 oct. 2024 par GM, Gestion de l’hôtel
Dear Isabella, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Kinjal Shah, GM
par un voyageur
Publié le 8 oct. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Hotels
If you are going to an event at Golden 1, this is the perfect location!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par GM, Gestion de l’hôtel
Dear Cheryl, Our location is loved by many of our guests, and I am glad it was a perfect fit for your travels as well. We do our best to make sure that our hotel is a direct reflection of the vibrant, fun area in which we are located. Thank you for your business and your great review. Please come back soon! Best, Kinjal Shah, GM
par un voyageur de HOLLISTER
Publié le 22 sept. 2024 sur Expedia
THERE IS NO ON SITE PARKING. There is Valet ONLY!
This listing is incorrect & misleading. The property or Expedia will not help you. If the parking situation was not FALSELY ADVERTISED, I would’ve NEVER booked this place. It’s in a sketchy area. The parking is OFF SITE. Upon discovering this, we tried to cancel. There is no way to know until you arrive. They’ve ruined my daughter’s birthday weekend. DO NOT RECOMMEND!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par GM, Gestion de l’hôtel
Dear Lora, I am sorry that you were disappointed with the parking. In Sacramento, as in most large cities, parking is valued at a premium. We are glad to offer our guests one option without worrying about city limitations or towing. We appreciate your review and will consider your comments. Sincerely, Kinjal Shah, GM
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par GM, Gestion de l’hôtel
Dear Emily, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Kinjal Shah, GM
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Everything was great. Nice room, good service, and very clean. Only reason for 4 star is parking. Garages across the street can be used for $28 overnight, but you could wind up a long ways from the hotel.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par GM, Gestion de l’hôtel
Dear David, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Kinjal Shah, GM
par un voyageur
Publié le 27 août 2024 sur Expedia
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par GM, Gestion de l’hôtel
Dear Roycealynn, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and the fact you took the time to share this. Please come again soon. Best, Kinjal Shah, GM
par un voyageur
Publié le 4 août 2024 sur Expedia
The staff at the front desk and at The Willow were all so kind and helpful! Would definitely come back. My ONLY complaint is there was only one valet employee and he was working his butt off in the heat, so it made the wait time for parking much longer
Commentaires de Gestion de l’hôtel
5 août 2024 par GM, Gestion de l’hôtel
Dear Alexandra, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our hotel and service. My apologies regarding waiting for parking; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Kinjal Shah, GM
