Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
4,2 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Angelica, Gestion de l’hôtel
Hello dear guest,We are glad you enjoyed your stay us and we hope to have you back.Thank you.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Angelica, Gestion de l’hôtel
Hello dear guest,We are glad you enjoyed your stay us and we hope to have you back.Thank you.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Good location clean rooms.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Angelica, Gestion de l’hôtel
Hello dear guest,We are glad you enjoyed your stay us and we hope to have you back.Thank you.
par un voyageur
4star
Publié le 17 juill. 2024 sur HotelsThe place was clean
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Angelica, Gestion de l’hôtel
Hello dear guest,We are glad you enjoyed your stay with us and we hope to have you back.Thank you.
par un voyageur
DONT STAY HERE!
Publié le 15 juill. 2024 sur HotelsHorrible location, poor management, and clearly do not know how to take care of their guests.
We stayed here on 7/13- we have 4 kids. 2 rooms over, there was a clear disturbance- the couple was arguing, yelling, fighting, clearly disturbing several rooms at 12am. This went on for several hours before the hotel took any action. The security from IHOP had to come up to the 2nd floor and control the situation. We got no sleep, no apology, and zero consideration from management. The adjacent room was so bothered they opted to leave.
We expected more accountability from the hotel- they did ZERO.
It is very ghetto, pool is not working, remodel is piece already falling apart, and breakfast was extremely disapointing. I would not stay here again and highly recommend you don’t either.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Angelica, Gestion de l’hôtel
Hello dear guest,We are sorry to hear that you were not pleased with our services. We are always striving to do better in every aspect and security is and will always be our priority. Unfortunately it seems like we let you down while staying with us and sincerely apologize. As you mentioned our pool is indeed out of service due to us still working on safety issues given that we want to provide our guests with nothing but the best. Regarding the new remodeling we do our best to implement our rules but unfortunately we can't control the damage our property may suffer from time to time in the rooms but rest assured that we do our best to fix it. Lastly, we are required to follow certain guidelines when it comes to breakfast, what we provide at our hotel is what we're allowed to serve. We will take into consideration your feedback and look to see if there is something else we could do to please our guests. Thank you for staying with us.
par un voyageur
Publié le 13 juill. 2024 sur Hotels
The bed is comfortable shower is great the only problem I had was the floor was dirty.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Angelica, Gestion de l’hôtel
Hello dear guest, We love to hear that you enjoyed your stay, we would like to apologize for the inconveniences you may have experienced with us and we assure you that we are always striving to do better so guests can enjoy their stay. Thank you for staying with us and we'd love to have you back.
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Terrible hotel with very unsafe surroundings
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Angelica, Gestion de l’hôtel
Hello dear guest,We are sorry to hear that you did not enjoy your stay with us. We are always striving to do our best but unfortunately we cannot control the area around us, while we cannot control the are around us we do control the property's safety. We provide security throughout the night and have high resolution cameras that let us know if something is wrong and deal with it accordingly so our guests can rest comfortably. Thank you for staying with us and we apologize.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Angelica, Gestion de l’hôtel
Hello dear guest,Thank you for staying with us, we hope to have you back.
