Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Expedia
Carpet was dirty but property was beautiful and staff was great and friendly.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par General Manager , Gestion de l’hôtel
Dear Rebecca, Thank you for sharing your experience with us. We're glad to hear that you found the property of The Westin Sacramento beautiful and enjoyed the friendly service provided by our team. However, we apologize for any issues with the carpet in your room. Your feedback is crucial as we continue improving our facilities and service. We will alert our maintenance team and have them look at the issues you pointed out. We hope you will consider staying with us again, giving us a chance to ensure an experience that closer reflects our commitment to service and cleanliness.
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Front Desk, Gestion de l’hôtel
Thank you for your feedback. We are glad you enjoyed your stay and are looking forward to your return visit.
par un voyageur
Restful, Relaxing, Rejuvenating
Publié le 28 août 2024 sur HotelsIt was a wonderful stay for someone needing to rest. The property is gorgeous and smells great. The amenities are clean and plush. The staff is friendly and really made me feel welcome. I plan on staying a couple of times a year for a staycation because it was so relaxing.
Commentaires de Gestion de l’hôtel
30 août 2024 par General Manager, Gestion de l’hôtel
Dear Andrea,There's nothing that makes us happier than knowing you had such a relaxing stay that you're planning on joining us for many more wonderful staycations. Thank you for being our guest and sharing such a kind review. We look forward to welcoming you back to The Westin Sacramento very soon!
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Ryan O, Gestion de l’hôtel
Thank you for the perfect review and thank you so much for staying with us. We truly appreciate your feedback and can't wait for your return.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Ryan O, Gestion de l’hôtel
We are truly sorry in regards to your recent stay with us at the Westin Sacramento Riverfront Hotel and Spa. It is always our goal to provide the best experience for all our guests and I am sorry we fell short. Thank you for your feedback and we hope you give us a second opportunity in the future. Thank you.
par un voyageur
Publié le 13 août 2024 sur Expedia
Hidden gem of a hotel. Great staffing and amenities.
Commentaires de Gestion de l’hôtel
15 août 2024 par General Manager, Gestion de l’hôtel
Dear Remington,Thank you so much for taking the time to share your thoughts on your recent visit. We strive to exceed our guests' expectations, and we're happy that our hospitable team and excellent amenities made a great impression on you. It was truly a pleasure having you here, and we hope you return soon.
par un voyageur
Publié le 13 août 2024 sur Expedia
I loved this hotel.
Commentaires de Gestion de l’hôtel
15 août 2024 par General Manager, Gestion de l’hôtel
Dear Aline,Thank you for choosing The Westin Sacramento and sharing your perfect rating with us! We are sincerely delighted that you enjoyed your stay with us. It was a pleasure to host you and we look forward to welcoming you on your next visit.
par un voyageur de Greeley
Publié le 11 août 2024 sur Expedia
Beautiful place. Lovely room. Bathroom mirrors are too high up for people under 5’5”. Excellent restaurant!
Commentaires de Gestion de l’hôtel
13 août 2024 par General Manager, Gestion de l’hôtel
Dear Deneen,Thank you for your perfect rating. It's great our beautiful, welcoming property resonated with you, as well as our delicious on-site restaurant, Scott's Seafood on the River. We look forward to seeing you again soon at The Westin Sacramento.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Ryan O, Gestion de l’hôtel
Thank you for the perfect review and thank you so much for staying with us. We are so happy to see that you enjoyed your stay with us and we can't wait to see you in the future.
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Ryan O, Gestion de l’hôtel
Thank you Sheyla for the perfect review and thank you so much for staying with us. We are so happy to see that you enjoyed your stay and we can't wait for your return. Thank you.
