Note fondée sur 359 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Family stay
Publié le 13 août 2024 sur HotelsRoom was nice, clean and comfortable
The bathroom door got locked from inside accidentally. Took over 3 hours for maintenance to fix.
Commentaires de Gestion de l’hôtel
13 août 2024 par JT, Gestion de l’hôtel
We are glad to hear that you enjoyed our rooms, and apologize for the issue and time it took to repair the door. We hope we have the opportunity of welcoming you back to provide you outstanding service,
par un voyageur
Publié le 5 août 2024 sur Expedia
It was clean!
Commentaires de Gestion de l’hôtel
5 août 2024 par Sue Zamora Call Center Supervisor, Gestion de l’hôtel
Rosalie, Thank you so much for taking the time to rate our Resort. We look forward to your next stay with us. Take good care.
par un voyageur
Publié le 2 août 2024 sur Expedia
Housekeepers need to refill toilet paper and shampoo (hair products)
Other than that I really enjoyed the huge tub and the swimming pool.
Will be back again definitely😉
Commentaires de Gestion de l’hôtel
3 août 2024 par Sue Zamora Call Center Supervisor, Gestion de l’hôtel
Thank you so much for taking the time to give us your feedback. Our sincere apologies that we may have fallen short on your expectations. I will certainly forward to our Management Team. We look forward to welcoming you back in the near future, in hopes of exceeding all your expectations. Take good care!
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par JT, Gestion de l’hôtel
Thank you for the great review. We are happy to hear that we exceeded all your expectations. We hope we have the opportunity of welcoming you back soon.
par un voyageur
Excellent room
Publié le 9 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
9 juill. 2024 par JT, Gestion de l’hôtel
Thank you for taking your time to provide us an Outstanding Review. We are happy to hear everything met your expectation. We look forward to your return visit.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
It’s a casino hotel. Rooms are super clean and modern. Check in was so-so, especially for Expedia guests. Smell of smoke was intense in the lobby but non existent in the rooms. Definitely hold your breath when entering and exiting the lobby.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Sue Zamora Call Center Supervisor, Gestion de l’hôtel
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Thunder Valley Resort. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
The beds were super comfortable! The staff was friendly and so helpful. They were also very genuine. Loved our stay and would definitely recommend it to friends and family. Hope to come back soon!!
Commentaires de Gestion de l’hôtel
4 juill. 2024 par JT, Gestion de l’hôtel
Thank you for the great review. We are very happy to hear that you enjoyed your stay in our beautiful Four Diamond Resort. We look forward to your return visit.
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2024 par JT, Gestion de l’hôtel
Excellent ! Thank you for taking your time to give us such a great review. We hope we have the opportunity of welcoming you back soon.
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juin 2024 par Sue Zamora Call Center Supervisor, Gestion de l’hôtel
Thank you so much for taking the time to rate our Resort. we hope you enjoyed your stay and look forward to your next visit.
par un voyageur
Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2024 par JT, Gestion de l’hôtel
Thank you so much for taking the time to give us your feedback. Our sincere apologies that we may have fallen short on your expectations. It is through your feedback that helps us be aware of these situations and to improve as a team. We look forward to welcoming you back in the near future, in hopes of exceeding all your expectations. Take good care!
