Note fondée sur 933 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 déc. 2023 sur Expedia
The pool was execrable, the bottom if the pool was very dirty water was like fuel...we bookednyour hôtel fornthe pool but IT was si dirty, webcould seebwhere peoples arenwalking on the pool, its mot the d
Commentaires de Gestion de l’hôtel
5 déc. 2023 par HotelMgmt, Gestion de l’hôtel
We are disappointed to read about your experience with our pool, Mireille. What you described is unacceptable, and we apologize for the condition you encountered. Maintaining a clean and safe pool environment is of utmost importance to us. Your feedback is invaluable, and we will ensure that the necessary steps are taken to address this issue promptly. We appreciate your patience and understanding, and we hope you might consider giving us another opportunity to provide a much-improved pool experience in the future.
par un voyageur
Publié le 24 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 mai 2023 par Hotelmgmt, Gestion de l’hôtel
We wish we could have done more to impress you during your stay, Jonathan. Thank you, we hope to have the opportunity to welcome you back.
par un voyageur de Saint Raymond
Publié le 8 oct. 2022 sur Expedia
Piscine sale et trop froide.
Serveurs inutile au déjeuner buffets.
La réception ne reconnaît pas bien ma réservation avec Expedia.
Commentaires de Gestion de l’hôtel
11 oct. 2022 par Hotelmgmt, Gestion de l’hôtel
Florent, we are surprised to learn the details of your stay. This is not common nor acceptable. We apologize for the missed opportunities to ensure a comfortable and satisfying trip. As we resolve your concerns we hope for a second chance. I know we can restore your trust!
par un voyageur
Room A+, need to be soundproof!
Publié le 15 sept. 2024 sur HotelsOverall the comfort and cleanliness of the room was superb, however they need to make these rooms more sound proof, I stayed in the first floor and I was able to hear people outside my door talking and sounds of silverware as they had their breakfast.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
It is fantastic to hear that the comfort and cleanliness of your room at Marriott Saddle Brook stood out during your stay. Creating a serene environment is important, and it is unfortunate that outside noises affected your experience. Your feedback about the soundproofing is valuable, and the team will certainly take it into consideration as they look to enhance guest comfort. Thank you for sharing your insights, and we look forward to welcoming you back for a quieter visit in the future!
par un voyageur de Hackensack
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
Laneisha, receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par HotelMgmt, Gestion de l’hôtel
David, there is nothing better than earning five stars from a valued guest! Thank you and we hope to see you again soon.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par HotelMgmt, Gestion de l’hôtel
Receiving your top score means a lot to us! Thank you and we hope to see you again soon, Brent!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Well situated. Staff was polite and welcoming. Room clean. A little expensive.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
Thank you for sharing your thoughts about your recent stay at Marriott Saddle Brook. It is great to hear that the location, cleanliness of the room, and the polite demeanor of our team contributed to a pleasant experience. While it is understood that pricing can be a consideration, the value found in a welcoming atmosphere and well-maintained accommodations is something that is truly valued. We look forward to the opportunity to host you again and provide another enjoyable stay!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par HotelMgmt, Gestion de l’hôtel
We never take a perfect score for granted, and we're pleased to find that your lasting impressions of us are so high. Thank you for visiting; we hope to see you again soon, Giovanni!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par HotelMgmt, Gestion de l’hôtel
We wish we had more details to understand the reason for your rating and would welcome the opportunity to host you once more to change your impression, Lateasha.
