Note fondée sur 557 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Really great except that parking lot is small and the carpet in my room has huge prominent stains (they should change it)
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Katrina,Thank you for providing feedback on your recent stay. We appreciate your comments on the parking lot and room carpet and will share them with our team for future improvements. Please feel free to contact our management team directly with any further concerns you may have.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Not clean and smelled
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kimberley, We appreciate your feedback and apologize for any inconvenience caused. Guest satisfaction is important to us, and we will address this matter with our housekeeping team to ensure a more pleasant stay for future guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Aniyah was such an impressive and welcoming staff member. It was a very comfortable stay. I've got more business comung up, andl be returning for sure!
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Elizabeth,We're stoked to hear that Aniyah provided exceptional service during your stay and that you found it comfortable. We look forward to welcoming you back for your upcoming business trips. Thank you for choosing to stay with us!
par un voyageur
Publié le 30 août 2024 sur Expedia
Clean conditions and comfortable. Close to everything.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Darryl,We are delighted to hear that you found our hotel to be clean and comfortable, as well as conveniently located. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.
par un voyageur
Rude
Publié le 29 juill. 2024 sur HotelsDirty and smelly. Reserved 2 rooms for four guys and got one double room and one single and the manager actually said he doesnt care. The rooms were dirty feeling, maybe bc they were or they are just so outdated. Pool area stank and pool looked gross.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Matthew, We apologize for any inconveniences you encountered during your stay. Guest feedback is taken seriously, and we have shared your comments with the management team for review. We strive to provide a clean and comfortable environment for all our guests to enjoy their stay to the fullest.
par un voyageur
Dont stay here
Publié le 29 juill. 2024 sur HotelsThe hotel is very worn and outdated. It smells horrible upon entry and just as bad inside the room. The manager guys is very rude and inconsiderate, I reserved a ten day stay and showed up a day late. He canceled my stay and still charged me a no show for one night. When i asked for a manger he would only say she is unavailable on vacation
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Matthew, We appreciate you sharing your feedback with us. We strive to provide a pleasant environment for all our guests and regret to learn of your less-than-satisfactory experience. Please feel free to reach out to our management team to address your concerns directly. Thank you for bringing this to our attention.
par un voyageur
Publié le 29 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juin 2024 par Manager, Gestion de l’hôtel
Hello Fransheska,We're sorry to hear you didn't fully enjoy your stay. We encourage you to reach out to us with any specifics from your experience so we can address them promptly. We hope to welcome you back and provide a more positive experience in the future.
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2024 par Manager, Gestion de l’hôtel
Hello Ryan, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any feedback you may have from your stay. We appreciate you sharing your thoughts with us.
par un voyageur
Publié le 16 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Tiffany,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.
par un voyageur
Publié le 21 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2024 par Manager, Gestion de l’hôtel
Hello Latonya, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value all guest feedback and would like the opportunity to address any issues you encountered.
