Note fondée sur 599 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2023 par Management, Gestion de l’hôtel
Thank you.
par un voyageur
Publié le 24 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2023 par Management, Gestion de l’hôtel
Thank you so much, Anne.
par un voyageur de Québec
Super 8 Saginaw
Publié le 5 août 2011 sur HotelsLe service était ordinaire , un peu froid l’accueil.
La propreté de la chambre était ordinaire un peu défraichie. Il y a des Super 8 meilleur que cela. Mais le prix fut abordable.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Naveen, Gestion de l’hôtel
Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. Please share more details so we can improve and ensure a better experience in the future. We hope to have the chance to welcome you back.
par un voyageur
Scammers
Publié le 27 sept. 2024 sur HotelsUpon my coming they cancelled my stay and took my 55 security deposit. She proceeded to tell me that it was refunded and it never was refunded.so I had to make another reservation and then got charged for my son having a accident on the sheet the morning of check out and now I'm out of not just 54$ but now 108$. And this app won't let me put the video or pictures on here.
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Naveen, Gestion de l’hôtel
We are truly sorry for the issues you experienced with your reservation and the refund process. We understand how frustrating this situation must have been for you. We appreciate your feedback and hope to make things right.
par un voyageur de Cornwall
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Naveen, Gestion de l’hôtel
Thank you for your feedback. We're glad you enjoyed some aspects of your stay, but we also want to improve on what didn’t meet your expectations. Please let us know how we can do better next time. We appreciate your input!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Naveen, Gestion de l’hôtel
We’re sorry to hear about your experience and appreciate your feedback. Please know we take your concerns seriously and are working to improve.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Naveen, Gestion de l’hôtel
Thank you for your amazing rating! We’re so glad you had a great stay. Your feedback means a lot to us. We look forward to welcoming you back soon!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
When we arrived we had prepaid through Motel.com there was none at the front desk we had to wait about 30 min for someone to show up. We were the 2nd ones to get our room out of our group. When we entered or room we checked it as we always do at all hotels. We found several signs of BED BUGS and found one LIVE BED BUG. Immediately left the room
( thankfully we had not taken our bags in yet.)
We went back to the front desk brought the lady at the front desk to the room and showed her the bug. Told the people in our party they checked their room and found signs of BED BUGS as well. We asked for a refund and the property refused. They would only offer us another room but we had already saw BED BUGS and sign in two different rooms so we were not staying in that building. Ended up losing our money will never trust this Hotel chain again. DO NOT STAY HERE.... I have picture but cant upload them.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Naveen, Gestion de l’hôtel
We sincerely apologize for your experience and the issues you encountered during your stay. We take concerns about bed bugs very seriously and are investigating this matter thoroughly. Your feedback is important to us, and we appreciate you bringing it to our attention.
par un voyageur
Bed Bugs! Stay away!
Publié le 21 sept. 2024 sur HotelsChecked in and immediately found Bed Bugs before bringing our bags in. Showed the front desk worker and she said they were dead, so that’s was OK. Refused to give us a refund. We had to leave and find other accommodations. Terrible customer service!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Naveen, Gestion de l’hôtel
I’m very sorry to hear about your experience with bed bugs and our service. We take this matter seriously and will investigate it right away. Your feedback is important to us, and I apologize for any inconvenience.
