Avis Secluded renovated farmhouse with large (16x8m) private pool /grounds (0,6 ha)

We are pleased to hear that you enjoyed the large private pool and terrace. We also find these aspects most appealing. We have renovated the house in a natural style that is in keeping with its nature form and believe this “rustic charm” is one of its many attractions.

Merci Erwan de votre revue. Je suis tres etonnee de votre commentaire a propos de l'environnement car nous sommes a l'ecart dans l'angle d'une route a 90 degres; les voitures sont donc rares . C'est cependant vrai que les gens du Perigord roulent a grande vitesse!

We are very pleased you enjoyable our secluded and peaceful holiday home particularly the large private swimming pool.

Very happy to hear you had a wonderful time. You are welcome to return any time!

Thank you for sharing your feedback about your recent stay with us. We appreciate your openness, and we deeply regret that your experience did not meet your expectations. We are sorry for any discrepancies on the photos provided. We fully understand the importance of accurate representations of the property. We are constantly replacing various fixtures, fittings and smaller items which means the photos may sometimes not be an exact image of the replaced item. Our aim is to always provide an honest and transparent representation to our guests. Regarding the maintenance issues, we took immediate action to address these concerns. Our maintenance team works diligently to ensure that the pool area is properly maintained, and any necessary repairs are carried out promptly. There is always a rapid turnaround of guests on a Saturday and we are somewhat dependent upon departing guests informing us of any damage that has been caused so that we can immediately rectify it. We want all our guests to enjoy a comfortable and relaxing environment. As for the location of the toilets and the distance between the swimming pool and the house while we understand that these aspects may not be to your liking, we have found that all previous holidaymakers have appreciated the separation between the pool and main terrace area, allowing for the distinct spaces to be enjoyed without one infringing upon the other. Regarding your comments regarding cleanliness we find it very difficult to accept these claims, especially given how dirty you left the property. We can honestly say we have never found such a mess being left behind by our guests! We have never received such feedback from any of our previous guests and have been using the same cleaner for several years and all of our guests have been very complimentary. Unfortunately we do not control the summer temperatures. The summer of 2022 was exceptionally hot in France, resulting in warmer than usual internal temperatures in houses across the country. It is clearly indicated on our website that there is no AC system, we apologize if this aspect caused discomfort during your stay. Perhaps a modern 5 star hotel would be more suited to your needs than a restored centuries old farmhouse in future. Once again, we sincerely apologize for the inconveniences you may have experienced. We appreciate your feedback, as it helps us identify areas for further improvement.

Dear Douglas thanks for your message and for the rating: 4 stars means that you did enjoy your holiday. The satisfaction and the enjoyment of our guests is our upmost concern, And you are right Le Cireysou is a lovely old house ideal for families who love outdoor space, We do apologise as you were unlucky. The guest before you ripped open the liner of the pool and it was very difficult to fix properly before your arrival. Also our filtration system uses a salt machine for the comfort of the skin and health reasons. Unfortunately salt means rust for the pool ladder. This will all be fixed during the winter when a new liner (and ladders) will be fixed. Same for the interior of the house where the flooring is going to be changed.

we are striving to always improve the property and give our guests a memorable experience. Many of our guests like you like to come back

Nous serons ravis de vous y accueillir a nouveau. Vous avez ete des locataires charmants