Ratings based on 284 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 15, 2023 on Expedia
Asked within allowed timeframe to change from 2 nights to 1 night, which was approved by manager, in a written email response. We only slept there 1 night and checked out in the morning.
However, upon check in, we were charged for 2 nights, despite said approval. There was no reasoning with the manager, she insisted that we had no right for a refund because I had said we would leave in the evening, even though we left in the morning, and despite teh fact she had previously approved the booking change.
Insisted that all claims for a refund should be with Expedia.
I which I could copy and paste her email response, proving my point and her words.
Very poor guest relations.
by A traveller
Posted Oct. 14, 2023 on Expedia
by A traveller
Posted Jul. 7, 2023 on Hotels
Comment from Hotel Management
Jul. 20, 2023 by L'équipe CERISE NANTES ATLANTIS, Hotel Management
Bonjour,Merci de nous avoir attribué cette note. C'est un plaisir pour nous de savoir que vous avez apprécié votre séjour !Au plaisir de vous recevoir de nouveau.Bien à vous.
by A traveller
Quick check-in
Posted Aug. 6, 2021 on HotelsOut of the area hotel but comfortable and good value for the money.
by A traveller
Convenient, well priced
Posted Jul. 6, 2021 on HotelsStaff made a big effort to get in touch and ensure we wouldn't have any issues with check in. The space was mostly clean and pretty well equiped - really helpful to have a kitchen when travelling with kids. Beds were reasonably confortable and shower worked well. Location was very convenience for our purposes, with easy access to large shopping mall and other businesses.
by A traveller
Posted Jul. 19, 2019 on Expedia
This place is highly recommended. 10 min from a major mall, a mini apartment that vices you the freedom to cook. Little patio outside... Really nice.
Recommended
for Familiesby A traveller
Good location , spacious accommodation
Posted Apr. 4, 2018 on Expedia
Pros: location and spacious
Cons: fabric stains
A bit of modernization would benefit, some fabric had stain marks :-(
Comment from Hotel Management
Apr. 5, 2018 by L’équipe CERISE, Hotel Management
Dear Guest,
Thank you for sharing your feedback. Rest assured that we noted your suggestion of improvment. We look forward to welcoming you again in CERISE Nantes Atlantis. Best Regards. The CERISE Staff.
by Susan from Sydney
Cheap, cheerful, clean
Posted Jun. 16, 2016 on HotelsPerfectly functional accommodation. No frills but the price was great so you can't complain. Only ten minutes for Nantes.
by A traveller
Great once you get there and good value.
Posted Oct. 30, 2013 on HotelsWe struggled to find this hotel in the dark and in a real downpour. We feel the directions on the website need updating and a better map. That said, when we phoned the hotel, the staff were very helpful and gave us good directions - follow the tram lines out of the city, past the station and it is on the right about 5 mins from the big blue IKEA building. The staff were helpful with other questions too.
Recommended
for Everyoneby A traveller
roomy
Posted Jul. 19, 2013 on ExpediaSpacious rooms and good equipment in the kitchenette.
