Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
5,0 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2020 sur Hotels
par un voyageur
Chic-Chocs merveilleux
Publié le 19 sept. 2018 sur HotelsBelle nature et rencontre d'orignaux. Personnel sympathique.
par un voyageur
Publié le 30 juill. 2018 sur Hotels
par Sandrine
Expérience unique!
Publié le 8 août 2017 sur HotelsTout est fabuleux : le site, l'auberge, les repas, l'accueil et les attentions de toute l'équipe. Déconnexion assurée !
par un voyageur
Amazing!
Publié le 21 août 2024 sur HotelsWhat an amazing and unique experience in Gaspésie!! We went for a 3-night family trip with our 2 teenagers and we all enjoyed our stay very much. Comfortable rooms, amazing meals, interesting activities for all levels, passionate guides, in a great setting! We recommend it very much.
Commentaires de Gestion de l’hôtel
23 août 2024 par L'équipe de l'auberge de montagne, Gestion de l’hôtel
Thank you for this kind review! This is indeed a unique experience, not just in Gaspesie but in eastern Canada and we're very happy you were able to experience it with your family. The entire team bids you farewell and we hope to see you again in the future!
par un voyageur
Publié le 25 juin 2023 sur Expedia
Tres propre, activités bien planifiées, super belle equipe dans une ambiance conviviale et chaleureuse.
Commentaires de Gestion de l’hôtel
27 juin 2023 par Line équipe de gestion, Gestion de l’hôtel
Merci d'avoir pris le temps de nous laisser ce superbe commentaire! Au plaisir de vous accueillir à nouveau!
par un voyageur
Publié le 11 août 2021 sur Expedia
We were disappointed with the condition of the building. It needs some attention. Outside rotting around the windows. Some furniture needs some attention. Food was acceptable. Salmon was overcooked and dry. The guides were good except for Gabriel. He should not be there. I asked to use the electric bike and he said No because Dinner was in 2 hours. I had plenty of time to use it. He has an attitude problem. It was nice to be able to eat outside on the patio watching the waterfall. Thank you to the director for making it happen. I think location by far is the most beautiful I ever seen however attention to details is not there for the price you pay to stay there.
Commentaires de Gestion de l’hôtel
14 sept. 2021 par Line , Gestion de l’hôtel
Thank you for taking the time to share with us these comments regarding your stay, please be assured that they have been heard and that we are sorry we did not reach your expectations. First, we would like to tell you that the employee you mentioned is no longer working at Auberge de Montagne des Chic-Chocs. In this regard, we are sincerely sorry for his behavior towards you. As you point out, our guides are generally recognized for their excellent customer service. Regarding the food, we must admit that the serious labor shortage affecting tourism in Quebec has unfortunately affected our kitchen team. For that purpose, it’s our human resources department's priority to recruit candidates who will strengthen our catering team at the Auberge. Also, you mentioned the condition of the building. The pandemic and health restrictions of the last year have delayed the process but we confirm that major exterior works, including window replacement, will take place this fall. Finally, we would be very happy to receive you again to come and see these corrections, for this purpose please contact us via Expedia messaging system. Thank you again for your comments.
par un voyageur
Publié le 2 août 2021 sur Expedia
I had a superb stay at this gem in the middle of the Chic Choc Mountains. Highly recommended.
par un voyageur
Publié le 27 juill. 2020 sur Expedia
par un voyageur
Publié le 18 juill. 2019 sur Expedia
