Note fondée sur 53 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Jhe, Gestion de l’hôtel
Dear Mr. Nobuyuki,Thank you so much for the very good review to our hotel. Please know that it is our ultimate goal to make each one of our guest leave our hotel with a happy heart and a smile on their faces and knowing that you've felt that way makes us very delighted.Once again, thank you and we are looking forward on serving you again in our hotel.
par un voyageur
Nice stay!!!
Publié le 9 févr. 2024 sur HotelsThis is a really nice place to stay! You will need a car but can also walk to the beach, coffee shop a few other places. Our room was clean when we arrived and was cleaned daily. That is my number one thing when I am traveling.
The staff was friendly and helpful. I will stay there again!
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Jerene, Gestion de l’hôtel
Dear Ms. Diana,Thank you for your 10 out of 10 good review and for choosing Beach Garden Hotel. We are very glad to know that you enjoyed your stay with us and that our clean room and friendly staff were particular highlights. Our whole team continuously strive and work really hard to make sure that our guests have the finest experience possible, so comments like yours are truly rewarding to hear and inspire us more to work diligently.We'd love to welcome you back again in our hotel on your next visit to our beautiful Island, We are looking forward on serving you again.Once again, thank you and have a pleasant day.Warm regards,Reservation Team
par un voyageur
Publié le 9 oct. 2023 sur Expedia
The hotel doesn't have elevators so it was difficult carrying our luggages up 6 flights of stairs and vs versa, no bell staff for assistant either.
par un voyageur
Publié le 30 août 2023 sur Hotels
It's a great place..affordable..clean and safe..only issue..bed was hard as a rock..had backpains thru out my stay...need a bed that's firm and comfortable..
Commentaires de Gestion de l’hôtel
31 août 2023 par Jhe, Gestion de l’hôtel
Hi Ms. Jacqueline,We are so grateful that you take time to share your feedback with us. Your review made our day and warms our heart knowing that we've able to met our goal and that is to make every guest leave our hotel happy and satisfied.Please know that it is indeed our pleasure to serve customers like you, very friendly, kind and polite. Our whole team works very hard to keep our customers happy and thanks to amazing customers like you for appreciating our work.Rest assured that we have seriously taken your concern (bed problem) and we will do our very best to improve and excel more to meet your expectations.Thanks again for being a fantastic customer and we are looking forward on having you again in our hotel on your next visit to our beautiful Island of Saipan.
par un voyageur
Publié le 20 août 2022 sur Expedia
I liked the service, the gardens are pretty with places to sit, and the family room is large with cold ac and hot water. It only took me a couple of minutes to walk to the beach.
The bathroom and kitchen need updating, and I would have liked to see a microwave in the kitchen. It was unclear online whether or not the pool is an amenity for hotel guests. I was told it was undergoing maintenance during my stay.
Commentaires de Gestion de l’hôtel
21 août 2022 par Jhe, Gestion de l’hôtel
Hi Mr. Jonathan,Thank you for liking our service and our garden. We are glad that you like the room and the location bec.it is very near to beach. We are very sorry for the miscommunication with the use of our swimming pool. It is definitely included in our hotel amenities. We actually tried to reach out to your room extension number after the regular pool maintenance was done but unfortunately you we're not in your room. Also tried to contact the phone number you gave to Front Desk using our staff's personal phone (670) 287-5230 but sadly it was not answered. We apologize also for the microwave, it's available for use anytime in the Front Desk. We could also provide microwave upon guest request. We do appreciate your suggestion with regards to the updating of our bathroom and kitchen, rest assured that it will be properly addressed.Again, thank you and looking forward on seeing you again in our hotel on your next visit to Saipan. Have a good day and stay safe!Warm regards,Front Desk
par un voyageur
Publié le 4 août 2022 sur Expedia
Excellent stay!! I like the room, it’s clean and nice surroundings. All their staffs are friendly and welcoming. Location is convenient bec. really close to downtown. I will come back again.
Commentaires de Gestion de l’hôtel
5 août 2022 par Beachgarden hotel, Gestion de l’hôtel
Hi Ms.Chun,
Thank you for choosing our hotel and love it ，We will continue to keep it .hope to see you again. Thank you!
par un voyageur
Publié le 2 août 2022 sur Expedia
It was an over all great experience, happy to have chosen this hotel.With it’s budget friendly price, the amenities and facilities are worth it. The room is clean, their garden is really nice, plenty plants and flowers. Very refreshing and relaxing to sit in their room’s private terrace. Staff’s are very approachable and friendly. Felt safe at night because they closed their gate. Location is just perfect, walkable to beach and very near to restaurants and different shops. Will definitely check in again☺️
Commentaires de Gestion de l’hôtel
5 août 2022 par Beachgarden hotel, Gestion de l’hôtel
Thank you for choosing our hotel and give us good review, we will continue doing our best to all the guest, and hope you come back again, thank you!
par un voyageur
Publié le 31 mai 2022 sur Expedia
The property is very quiet but They don’t have there office together they bugged us non stop for the first two days even entering our room while we were in the restroom with there keys.
par un voyageur
Publié le 13 mars 2022 sur Expedia
Likes: They close the gates at night and it brings peace of mind. Flowers and fruits planted around the area.
Dislikes: Miscommunication within the staff. They tell you one thing and the other person changes it. I told them i needed a close parking due to my injury. They gave me a room that was a challenge for me to walk. They tried to charge me more by telling me they have me a discounted rate but I already paid through expedia. They told me 40 a night but originally 45.
Commentaires de Gestion de l’hôtel
15 mars 2022 par BGE Team, Gestion de l’hôtel
Thank you for letting us know sir. We would like to apologize for the inconvenience that caused you. We only give you the room that you booked online in our hotel. We also have our policy to follow regarding room change, and we hope you understand. We will address this concern to the Management to ensure that it will not happen again in the future.
par un voyageur
Publié le 7 juin 2021 sur Hotels
Basic budget hotel. Huge bathroom was a plus. Bed was very uncomfortable/super hard and couch was very worn. But, clean and ac was cold.
Commentaires de Gestion de l’hôtel
7 juin 2021 par jhe, Gestion de l’hôtel
Thank you for bringing this issue to our attention Ms. Joanna. I'm sorry to hear that your stay was less than perfect. Please accept our sincere apology. We pride ourselves on meeting and exceeding all our guests expectations and I'm sorry we fell short in the hard bed.
Again my apology and thank you for choosing our hotel. We are looking forward on having you when you find yourself in need of accommodation again.
Have a good day and stay safe always.
Warm regards,
Management
