Avis **3 BED/3 BATH SEA VIEW VILLA. MELIÀ DUNAS BEACH **

Comme mentionné précédemment, la chaudière a été remplacée. Je n'ai été informé de tout problème concernant les odeurs provenant des égouts. Cependant, cela est probablement dû au fait qu'aucune eau chaude ne bougeait. L'approvisionnement d'un nouveau s'est avéré lourd, mais toutes les choses sont maintenant bien (et devraient être pour encore cinq ans de plus!) Dans l'ensemble, cet incident qui ne pouvait être modifié immédiatement a malheureusement causé des inconvénients pour deux familles. Mes excuses encore une fois. Andrew

It’s good to hear that you enjoyed yourselves, and liked the villa so much Jude. Like hundreds of previous guests state, the location being so close to the sea makes all the difference! You and your family are welcome back again. Andrew

Great to hear you enjoyed yourselves so much! Would thoroughly recommended you as guests to other holiday home owners. It will be a pleasure welcoming back soon again ;) All the best, Andy

What can I say about this review other than I’m quite taken aback with the one star rating! The previous guests ( who stayed just the week before ) had a totally different attitude. The words I received from them were quote “ Thank you for letting us stay in your villa, we had a lovely week. We had no issues other than the a/c blew out warm air in the upstairs twin bedroom, which may need the gas cylinder changing “ The a/c part has been ordered and so this will be fitted very soon. As for the fridge, my maintenance people have now repaired the minor glitch ( the small door on the internal freezer box now closes but the fridge itself was always working 🤔 ) As for the pillows not being new, 4 of them are fine, and 4 new pillows were handed over to the guest quite promptly...even though they are all always fitted with clean fresh pillow cases ( and sheets ). In six years of letting the villa out to guests, none have before required thick duvets because the night temperatures rarely dip below 17 celcius. Fresh clean duvets are kept in the wardrobes just in case. It is not in the guest’s agreement to have new sheets/ towels/ pillows each and every time someone new arrives ( hotels do not do this either as far as I’m aware ). Many “issues” mentioned on a daily basis to me I did find quite bizarre, to say the least, in so far as to say they were non-existent... For example, stating that no lights worked in the living room and that a mosquito blind didn’t shut, soon translated to a switch not being pressed/ the blind had only to be gently slid across and held momentarily ( for the magnets to attach ). Once the maintenance team were called out to demonstrate that, all seemed to be getting better. But, alas, not for long unfortunately: however my maintenance team were once again quick to respond to the emergency call outs, and supplied a garlic press, hair dryer, more bowels, a new can opener and some more brand new knives ( oh, and a clothes dryer ). Just one other thing to add: I am seriously considering charging guests for laundry services beyond a certain point now. As I’d pointed out, water usage is expensive in Cape Verde. This guest has created a bill for me of some €80 in 10 days ( for two guests )...a feat thus far not before achieved by any previous guests! In future this guest will not be given the opportunity to spend an entire holiday nit picking this “great villa” ...as it is regrettably no longer a viable option for her to stay there again.

Thank you Manuela...you are welcome back to stay again in the future like lots of other satisfied guests! Andrew

Eva, I'm so sorry that this had to happen to you when you arrived. After 6 years with no problem, the hot water boiler decided to pack up its job. These things unfortunately happen with most things in life 🙄 However, I got onto the case as soon as I could and am pleased to report that future guests now have hot water with extra pressure to boot! Fingers crossed, for at least 6 years 😀 Will offer you a discount on any future stay Eva. Hopefully, as with most guests, you enjoyed the rest of the villa facilities ...and the beauty of Cape Verde 😎🇨🇻 All the best, Andy

Yes, and think I might go there in November.