Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Deceitful not as pictured
Publié le 13 août 2024 sur HomeAway1. 2 trash cans outside and one was full.
2. Not able to use the fire pit outside bc it was filled with beer cans and there was no wood.
3. Railing was unstable and a safety hazard
4. The grill was broken and had food and garbage inside.
5. The downstairs living room had stains all over the furniture.
6. The house smelled musty and smelled like mold.
7. The screens on every door were broken
8. The floors were so dirty if you walked on them your feet turned black
9. The stove was filthy and unusable
10. The fridge was dirty and had items left in the freezer
11. The one upstairs bed had a giant pee stain on the mattress
12. The master bedroom, bed frame was falling apart.
13.Shower door was broke and were very dirty that we had to clean them.
Now after all this she tried to charge me $500 for smoking in the house which never happened. Looking through recent reviews this seems to be a pattern with the host. Please for your safety and sanity do not rent this home.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par VrboOwner, Gestion de l’hôtel
we are disappointed by this stay, especially the massive party that left the home smelling of smoke. our cleaning crew was able to address the mess left by the guest and we did replace the grill with a new one and fixed all of the screens that the guests ripped. significant trash, beyond the capacity of the three large Casella bins, was left behind. we were able to remove it all from the premises. this was a disappointing situation but we have made necessary repairs for future guests.
par un voyageur
Family reunion
Publié le 14 juill. 2024 sur HomeAwayGreat place for ski season. Would have been helpful if we knew the house did not have AC. We also saw a mouse in the kitchen you may want to get that taken care of.
par un voyageur
DO NOT GO IN SUMMER
Publié le 8 juill. 2024 sur HomeAwayFirst off we get there and couldn’t get in, I couldn’t place a call because of cell service. Finally got a call out. She said we never emailed a photo copy of my id. Ok, no email asking for that but fine I sent it. Get in the house and it was extremely hot!! Text her asking about air condition and she said there was none, that it’s not a typical amenity that there were fans that could be used. The problem there was many of the windows didn’t have screens so if you opened them you had to bother with bugs. In two of the bedrooms the screens were busted so you couldn’t just leave the sliding door open. Many of the sliding doors you couldn’t open. Very uncomfortable temperatures for most of the stay. The house is very very dated. Ice maker was broken, beds were very uncomfortable so between the heat and the beds the stay was miserable. Just to get home today and find out the owner filled a claim with the damage insurance company I had purchased for $4000 for a sofa, chair and new carpet because there was one ball of dog poop on a rug!!! Completely unreal to think that all that should be replaced for 1 ball of poop!!! She said I didn’t disclose the pet but in vrbo it just says one pet under 20 pounds allowed. I STRESS AGAIN DO NOT RENT THIS HOUSE!!!
Commentaires de Gestion de l’hôtel
4 sept. 2024 par VrboOwner, Gestion de l’hôtel
this retaliatory review left by a guest that brought an undisclosed dog and left poop throughout the house is very disappointing. our cleaners spent considerable time and effort getting the home restored after this stay.
par un voyageur
Nice place
Publié le 31 oct. 2023 sur HomeAwayA few friends and I booked this property due to unexpected issues with another property we had booked for the same weekend. Overall we had a great experience here. The owner/manager was friendly and responsive and the house itself was a pretty neat place. We would definitely look at renting again in the future.
par un voyageur
it was a nice place
Publié le 5 oct. 2023 sur HomeAwayit was decorated very nicely and pretty clean, however some sliding doors didn't open. Screens on some of the windows were not there and the door hinges to the screen doors that did open were broken and hard to open. the views were beautiful but some deck boards were rotted so you needed to be careful walking down the steps. one of the rooms didn't have a dresser or a place to hang clothes.The room that you entered into the house had empty cardboard stuff and lots of stuff just thrown behind the bar. The stairwell lights going to the 3rd floor didn't work. I feel it wasn't completely ready for guests arrival. none of this stuff kept us from staying or enjoying the house.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par VrboOwner, Gestion de l’hôtel
thank you for the feedback! we have removed all the items from behind the bar. we have had all the screen doors repaired. we aim to address all concerns so that guests may enjoy their stay.
par un voyageur
Pretty good
Publié le 23 juill. 2023 sur HomeAwayPriperty is nice but needs some up keep . Some lights and outlets dont work. Nice place and area for relaxation
par un voyageur
Nice location in need of TLC
Publié le 29 juin 2023 sur HomeAwayOur family stayed here and day-tripped to Niagara and Allegory State Park, it was a great central point for day trips. There was plenty of room for [3] children and (4) adults. We selected this property as it met our criteria for location, bedrooms/baths, and budget. We were pleased the property provided extra trash bags, dishwasher tabs, toilet paper, and even toiletry items. We appreciated the games and some kid friendly DVD's. The property was fine for what we needed.
We would not stay here again due to the property needing a bit of maintenance and cleaning.
As mentioned in other reviews, the main door to the house does not work, the only locked entrance is on the bottom floor. Some of the slider doors on the main level do not work properly either. DO NOT close the master bedroom bathroom door - you will be locked in/out as the door knob does not work. This needs to be fixed.
The window blinds are between the window pane and screen which not only makes it a hassle to open windows but also makes it difficult to let natural light in. Some windows do not have screens at all.
The DVD player does not work in the basement level. There are also broken door handles on some of the closet doors.
Property needs a deep cleaning, kitchen floor had spots everywhere, there were hair strands, ponytails, bobby-pins in the baths/beds, tissues under beds, dust bunnies in corners, marks on walls, and the dining rooms chairs are pulling apart.
Keep looking for another location.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par VrboOwner, Gestion de l’hôtel
thank you for the feedback. we have made necessary repairs and hope that you return for a discounted stay to enjoy the upgrades and improvements since your stay a year ago.
par un voyageur
Not a good experience
Publié le 7 avr. 2023 sur HomeAwayI have stayed at dozens of VRBO properties and this is by far the worst experience I have ever had. Difficult finding the property during snow storm. Many light fixtures out. Host was very rude and then unresponsive. Unlike most, this property offers no refund, no cancellation and no changes under any circumstances. If you read other reviews, you will see similar comments. DO NOT STAY HERE.
Commentaires de Gestion de l’hôtel
7 oct. 2023 par VrboOwner, Gestion de l’hôtel
I’m sorry that you did not use navigation or google maps to locate the home. I’m also sorry that you changed your mind and wanted a refund beyond the cancellation policy.
par un voyageur
Family Ski Weekend
Publié le 16 mars 2023 sur HomeAwayOverall I think the property was good. It was very nice to have 3 bathrooms. We were skiing at Holiday Valley so the location was good. Really liked the “mud room area” on the bottom floor..great space to hold all your skis and gear.
par un voyageur
Beauty surrounds
Publié le 21 févr. 2023 sur HomeAwayWooded location & very near the ski slopes !
