Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
4,1 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Townsville Queensland
Publié le 23 mai 2018 sur Expedia
Nice hotel near the beach is the only thing that is good. Inexperience staff with minimum English. Not happy with the lack of responsibility taken when checking in. Need to update their policies re-check in.
Recommandé
pour Tout le mondepar un voyageur de Wollongong, Australia
Beautiful and cosy
Publié le 29 sept. 2017 sur LastminuteSuch lovely staff/family. Always made you feel welcome and comfortable. The traditional feeling of Samoa was evident without staying in a Faile. The best spot for relaxation, and to swim or kayaks with turtles. I'll cherish my time here, thanks to Anna and her family.
par un voyageur de Auckland
Nice location, not so good accomodation
Publié le 17 sept. 2017 sur Expedia
Pour : Breakfast, location and views
Contre : maintenance of bungalows, food, drinks, service
Emplacement : Right next to Lava Fields, close to couple of nice beaches and other resorts. Ideal location to visit Savaii and spend some days on the beach.
For starters, everywhere in Samoa you overpay accommodation for what it provides. As this is also true for Bayview, it still is way cheaper compared to other 'resorts' in the same area.
That being said, you don't get what you pay for. The bungalows are old and not well maintained, don't try the cocktails at the bar or the restaurant. The 'beach' is not really a beach, just white sand in between the bungalows, the lava pool is not accessible and the bay isn't great for swimming.
Breakfast was pretty good and the views from the decks are nice, location is great as it is close to other nice beaches and Lava fields. I would come here again just to sleep and have breakfast as it was cheaper than alternatives but would actually prefer a fale on a nice beach compared to these bungalows.
par un voyageur de Canada
Very basic accommodation, no beach.
Publié le 28 oct. 2016 sur Expedia
Pour : Staff
Contre : Bathroom without hot water, peeling tiles.
Emplacement : Location on lava field - no beach.
Friendly staff, clean beds, but rather run down. AC ok but no hot water.
Recommandé
pour Tout le mondepar un voyageur de Auckland
The loveliest people we've ever met
Publié le 29 août 2016 sur ExpediaOur holiday at Bayview resort was magical. The location is beautiful, the weather was fantastic but it was the absolutely amazing staff who made our recent nine night stay a truly unique and memorable time.
We enjoyed every moment and will return again next year.
If you're looking for impersonal and polished Bayview might not be for you, but if you want a real experience with the most generous and genuine people in the world - then we can't recommend Bayview highly enough.
par un voyageur
Need to be renovated
Publié le 9 août 2016 sur Expedia
Pour : The staff are nice but they need a professional training.
Emplacement : nice island but need a car.
Rooms have to rebuilt completly. Grass is growing up in the sink. no hotwater in all rooms. no remote control for the AC. You have to ask the staff to swich on the AC.
No activities.
They just propose 3 Kayaks with 2 paddles and one of them sink.
No wifi.
No fresh water pool.
par Seuga de Otaki
A real bay view at this hotel in Saleaula Savaii
Publié le 31 juill. 2016 sur HotelsWe arrived late and checked in. Fortunately, there were others who also arrived to check into their rooms. Rooms were spacious and had all the amenities and necessities. It was nice to have a verandah where we could sit and enjoy the scenery.
Commentaires de Gestion de l’hôtel
5 août 2016 par General Manager, Gestion de l’hôtel
Talofa Seuga
Thank you for your feedback.
All the best.
Management.
par Lesley de Surrey, UK
I was so unimpressed that I didn’t stay!
Publié le 23 févr. 2016 sur HotelsPerhaps it is unfair to review Bayview as I didn’t stay there but it looked so awful when I checked in that I had to find somewhere else, even though I had already booked and paid. The room didn’t look anything like as nice as the photos on the website. It must have been bad to make me find somewhere else and pay a second time (and more per night to have more comfort).
The room (a standard air-con bungalow) and bathroom were basic and backpacker’ish, didn’t seem all that clean and there was no hot water. The black hair on the bar of soap in the bathroom clinched the decision for me.
Also, there was no wi-fi although this was supposed to be available according to the information I was given when I booked (I knew it wasn’t free though).
Commentaires de Gestion de l’hôtel
18 juin 2016
Talofa Leslie
Thank you for your feedback. There is no excuse for what you have experienced upon your arrival and i apologise for causing you discomfort. I assure you that we have been back on top of things again starting from maintenance work, hiring more staff, hired another Manager who started in March as the one we had has taken up a Hospitality Course for 6 months starting in January before you arrived.
All the best in your future travels.
Sesilia.
par un voyageur
Publié le 11 janv. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2016 par General Manager, Gestion de l’hôtel
Thanks for your feedback.
Safe travels.
Recommandé
pour Tout le mondepar un voyageur de American Samoa
Excellent Kayaking
Publié le 31 mars 2015 sur Expedia
Pour : Unexpected excellence. The food was good too. Pork chops had an interesting coconut gravy, and the burgers were GREAT!
Contre : I'm sure that after renovations, the setting would be less of an "under construction" view. Can't wait to see the finished product.
Emplacement : Not sure, didn't want to leave the hotel.
In the middle of a lava field, stands an oasis called Bayview Resort. Fairly new, and continuing to expand (March 2015) but that does not take away from a great place to have fun and relax. A surprise when you step in the waters of the lagoon awaits you. A chill from the cold water will shock you at first, but as soon as you go deeper, the water becomes warm. Top half cold, bottom half warm, adjust your stance to your desire. Free kayaking. Was told that we could see an occasional turtle, but we didn't see one. Across the lagoon is another strip of land that was recommended for a visit, but we didn't have a chance to do that visit either. Next time for sure.
Commentaires de Gestion de l’hôtel
14 avr. 2016 par Sesilia, Gestion de l’hôtel
Talofa Will
Thank you for your feedback. We try and do our best to bring satisfaction to our guests. Our property is 100% locally owned and we are slowly doing renovations with what we can afford due to the lack of tourists to our island. Thanks for sharing your experience and maybe a rich Chinaman will come one day and offer partnership then we'll have a 5 star resort on Savaii island.
All the best to your future travels.
