Note fondée sur 250 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
We definitely will be back!
Publié le 7 oct. 2024 sur HotelsAfter a bad day traveling, we arrived at 9 PM to find the young lady sitting outside waiting on us. She checked us in quickly so we could get to our room and finally relax. We had a slight issue with our room and when I called the desk the next morning that young lady instantly offered a different room. It's the 1st time I didn't even have to ask. Almost every room was occupied, but there was no noise, not even traffic since the Inn sets up a hill. It's not perfect. It could use a little updating, but the super friendly staff and the incredible quiet made me not care. We'll be back!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par KS, Gestion de l’hôtel
Thank you for the positive review! We greatly appreciate feedback from our guests and hope to see you again the next time you are in Salem
par un voyageur
I will stay there again
Publié le 6 oct. 2024 sur HotelsGreeted very friendly, check in was fast. Gave us wifi password and a menu for a restaurant that delivers. Rooms very clean.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par KS, Gestion de l’hôtel
Thank you for the positive review! We greatly appreciate feedback from our guests and hope to see you again the next time you are in Salem
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Affordable and clean
Commentaires de Gestion de l’hôtel
14 sept. 2024 par KS, Gestion de l’hôtel
Thank you for sharing your feedback regarding your stay! We are continually trying to improve the quality of our facility and services, so we appreciate feedback from our guests. Thank you for staying at the Cottonwood Inn and we hope to see you the next time you are in Salem!
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par KS, Gestion de l’hôtel
Thank you for sharing your feedback regarding your stay! We are continually trying to improve the quality of our facility and services, so we appreciate feedback. Thank you for staying at the Cottonwood Inn and we hope to see you the next time you are in Salem!
par un voyageur
As one would expect for the price
Publié le 8 sept. 2024 sur HotelsCottonwood Inn is a decent place for the price. Our room was clean and comfortable, but the bathtub's ceramic had a large worn/ dark spot that made showering uncomfortable; also, we could only get either tepic or very hot water (not warm).
The lady we met in the front office is very nice and hard working (seems to do everything including cleaning!)
Breakfast consisted of just cereals, bagels, oatmeal, coffee, and OJ, but the cereal choices were good at least!
Commentaires de Gestion de l’hôtel
13 sept. 2024 par KS, Gestion de l’hôtel
Thank you so much for your honest review! We are extremely alarmed by your statement. We take these types of reviews very seriously and have alerted our entire team to the issue. We will take immediately action to fix this issue, so that other guests will not have the same experience. Your feedback is valuable, and we appreciate you taking the time to let us know. Thank you again for the honest review!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
New mgmt is updating decor so its only 1/2 done. New paint, ancient dirty and torn carpet, new fixtures but hole in walls from previous, and barely working microwave & mini-fridge. Mgmt trying to charge us for room before we arrived caused bank to flag as suspicious and put a hold on our account. We were able to fix it and pay for the room, but the inconvenience left a bad feeling. The surrounding community is a delight if you want to get away from the city, but I don't think I would stay here again.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par KS, Gestion de l’hôtel
Thank you for sharing your feedback regarding your stay! We are continually trying to improve the quality of our facility and services, so we appreciate feedback from guests. Please rest assured that we have brought this issue to our team’s attention and will take steps to remedy and improve the issue immediately. Thank you for staying at the Cottonwood Inn and we hope to see you the next time you are in Salem!
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par KS, Gestion de l’hôtel
Thank you for the positive review! We greatly appreciate feedback from our guests and hope to see you again the next time you are in Salem.
par un voyageur
Publié le 25 août 2024 sur Expedia
I liked most everything. I am a repeat customer
Commentaires de Gestion de l’hôtel
30 août 2024 par KS, Gestion de l’hôtel
Thank you for the positive review! We greatly appreciate feedback from our guests and hope to see you again the next time you are in Salem.
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par KS, Gestion de l’hôtel
Thank you for the positive review! We greatly appreciate feedback from our guests and hope to see you again the next time you are in Salem.
par un voyageur
Publié le 11 août 2024 sur Expedia
Quite place up off highway. The place is older and is in need of renovation.
Commentaires de Gestion de l’hôtel
13 août 2024 par KS, Gestion de l’hôtel
Thank you for sharing your feedback regarding your stay! We are continually trying to improve the quality of our facility and services, so we appreciate feedback from guests like you. Thank you for staying at the Cottonwood Inn and we hope to see you the next time you are in Salem!
