Note fondée sur 242 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par KS, Gestion de l’hôtel
Thank you for the positive review! We greatly appreciate feedback from our guests and hope to see you again the next time you are in Salem.
par un voyageur
Publié le 11 août 2024 sur Expedia
Quite place up off highway. The place is older and is in need of renovation.
Commentaires de Gestion de l’hôtel
13 août 2024 par KS, Gestion de l’hôtel
Thank you for sharing your feedback regarding your stay! We are continually trying to improve the quality of our facility and services, so we appreciate feedback from guests like you. Thank you for staying at the Cottonwood Inn and we hope to see you the next time you are in Salem!
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par KS, Gestion de l’hôtel
Thank you for the positive review! We greatly appreciate feedback from our guests and hope to see you again the next time you are in Salem.
par un voyageur
Publié le 4 août 2024 sur Expedia
The property was better than expected based on the price. This is an older building with updated, comfortable beds. It's not fancy , but it was just what we needed for an inexpensive overnight stay. Our room was clean and it was in good working condition.
Commentaires de Gestion de l’hôtel
5 août 2024 par KS, Gestion de l’hôtel
Thank you for sharing your feedback regarding your stay! We are continually trying to improve the quality of our facility and services, so we appreciate feedback from guests like you. Thank you for staying at the Cottonwood Inn and we hope to see you the next time you are in Salem!
par un voyageur de Fort Frances
Publié le 31 juill. 2024 sur Expedia
I dont usually leave bad reviews, but this was not a great stay. We were in room 15, so I cant speak to the other rooms; however, ours was very poorly maintained... broken toilet seat (like it actually fell off), broken towel bar (just the wall brackets left, no bar), broken switch plates, rusted microwave (inside and out), bed and pillows were quite uncomfortable, odd smell in the dining area (stale/sour)... unfortunately, not a freat stay...for us atleast. Lady at the desk was kind, so that was a perk.
Commentaires de Gestion de l’hôtel
4 août 2024 par KS, Gestion de l’hôtel
Thank you so much for your honest review! We are extremely alarmed by your statement. We take these types of reviews very seriously and have alerted our entire team to the issue. We will take immediately action to fix this issue, so that other guests will not have the same experience. Your feedback is valuable, and we appreciate you taking the time to let us know. We hope that you will allow us to win over your trust the next time you are in Salem. Thank you again for the honest review!
par un voyageur de Hensley
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2024 par KS, Gestion de l’hôtel
Thank you for the positive review! We greatly appreciate feedback from our guests and hope to see you again the next time you are in Salem.
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par KS, Gestion de l’hôtel
Thank you for sharing your feedback regarding your stay! We are continually trying to improve the quality of our facility and services, so we appreciate feedback from guests like you. Thank you for staying at the Cottonwood Inn and we hope to see you the next time you are in Salem!
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Steep gravel parking lot, so be aware if youre on a motorcycle. Ice machine was out of order. Otherwise fine for the price, clean and comfy
Commentaires de Gestion de l’hôtel
18 juill. 2024 par KS, Gestion de l’hôtel
Thank you for your stay with us and giving us such an honest review! Please rest assured that we have brought this issue to our team’s attention and will take steps to remedy and improve the issue immediately. We appreciate this kind of feedback because it helps us get better. Thank you!
par un voyageur
Publié le 5 juill. 2024 sur Expedia
There was no coffee maker. There was no curtains so the parking lot lights lit up the room all night. We had a half used bottle of shampoo and only one hand towel. Overall it wasn't a very good night. Would like a refund!!!
Commentaires de Gestion de l’hôtel
18 juill. 2024 par KS, Gestion de l’hôtel
Thank you for your stay with us and giving us such an honest review! Please rest assured that we have brought this issue to our team’s attention and will take steps to remedy and improve the issue immediately. We appreciate this kind of feedback because it helps us get better. Thank you!
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par KS, Gestion de l’hôtel
Thank you for sharing your feedback regarding your stay! We are continually trying to improve the quality of our facility and services, so we appreciate feedback from guests like you. Thank you for staying at the Cottonwood Inn and we hope to see you the next time you are in Salem!
