Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 nov. 2023 par Manager, Gestion de l’hôtel
Hello Michel,Thank you for sharing your feedback with us. We appreciate your positive rating and are glad to hear that you enjoyed your stay overall. We apologize for any inconvenience or discomfort you may have experienced and assure you that your comments will be taken into consideration as we strive to improve our services. We hope to have the opportunity to welcome you back in the future for an even better experience.
par un voyageur
Publié le 23 juill. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
27 oct. 2022 par Manager, Gestion de l’hôtel
Hello Frederic,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.
par un voyageur
Publié le 22 nov. 2021 sur Expedia
Propreté et confort !
Commentaires de Gestion de l’hôtel
14 déc. 2021 par General Manager , Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn Express SALEM.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express
par un voyageur
Publié le 28 déc. 2019 sur Hotels
Très bien
Commentaires de Gestion de l’hôtel
3 janv. 2020 par Sherry, Gestion de l’hôtel
Its great you stay went well while at our property. Thank you for your feedback. We hope to see you again soon.
Thank you,
par un voyageur de POQUOSON
Publié le 11 nov. 2024
The hotel was clean, the staff was helpful, and the breakfast was fabulous!
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Manager, Gestion de l’hôtel
Hello KAREN,We are delighted to hear that you found our hotel clean, our staff helpful, and enjoyed our fabulous breakfast! Your feedback is truly appreciated. We look forward to welcoming you back for another wonderful stay in the future.
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Clean - Quiet - Great for the price
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Manager, Gestion de l’hôtel
Hello Mike,We are pleased to hear that you enjoyed our clean and quiet atmosphere and found value in your stay. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable experience.
par un voyageur
Publié le 20 oct. 2024 sur Hotels
No lotion in the bathroom and the phone did not work.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello Tom, We appreciate your feedback and regret any inconvenience caused during your stay. Our team will look into the issues mentioned to ensure a more comfortable experience for future guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Manager, Gestion de l’hôtel
Hello David,We are thrilled to hear you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jessica,We are delighted you chose to stay with us and appreciate your rating. Should you have any feedback to share, please feel free to reach out to us so we can address any concerns you may have. We hope to welcome you back for an improved experience in the future.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Everything is old and worn out. The beds are poorly made and wrinkled. There's an unpleasant smell in the room. The beds are not queen-size, they are much narrower. The waffle maker is broken at breakfast.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Irina,We appreciate your feedback and regret to hear about your experience. Our team strives to provide comfortable accommodations and a pleasant environment for all guests. We will share your comments with the relevant departments for their review and improvement. Thank you for bringing these matters to our attention for further evaluation.
