Note fondée sur 63 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
2,7 Service et personnel
2,8 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Aged property and non-smoking room smells like smoke, but there is a fridge with freezer, microwave and a nice Mexican restaurant a mile down the road. Inexpensive compared with near by options, and close to trailhead.
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Lisa, Gestion de l’hôtel
Thank you so much for the wonderful rating, Rachel! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Lisa
par un voyageur
Publié le 25 sept. 2024 sur Expedia
I don’t usually give reviews and certainly not bad ones but seems this property had its heyday in the 1950s and hasn’t been updated since. I should have read the prior reviews as I mistakenly assumed the OYO connection helped but there was no sign, literally, of OYO and the pictures online are very misleading. This property is what it is - a rundown roadside motel - and you get what you pay for.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
par un voyageur
Publié le 23 sept. 2024 sur Expedia
I arrived and there was NO RESERVATION FROM EXPEDIA. I had to scramble and find another hotel in the area during a sold out Virginia Tech Parents weekend trip. I had to pay $300 a night at two different hotels to accomodate me and my son. Then Expedia says that I am not going to get a refund. This was a horrific experience. Not only do I deserve a FULL REFUND (cannot believe you said I am not getting one) but you should ALSO reimburse me for the two hotels I had to find LAST MINUTE in the area.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We apologize for any inconvenience caused and understand your frustration regarding the reservation issue. Please note that we work closely with our partner sites to ensure seamless bookings, but unfortunately, errors can occur. We recommend reaching out to Expedia directly for further assistance regarding the refund.
If you have any other concerns or require additional support, please feel free to contact us at guestsupport.na@oyorooms.com. We'll be happy to assist you.
Warm regards,
Team OYO
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The owner was pleasant. The property however, was HORRIBLE! If I could give zero stars I would. The bed was hard, the shower was a linens closet in the bathroom with tile from floor to ceiling and a broken shower head. Needless to say we did not use the shower. The property is VERY dated. It doesn’t look like it’s ever been update or maintained. The tile behind the bathroom door was cracked, pieces missing and just horribly dirty. The bathroom floor was sticky. The walls are blue and there are patches done to the wall (which are big spots of white). I was extremely surprised that OYO had their name on the motel (it’s NOT a hotel). The sign out from is the Blue Jay Inn. Another example of lack of cleanliness, maintenance at a huge price.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
They posted Hotel OYO but it motel name Blue Jay. It’s terrible ad
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for bringing this to our attention. We apologize for any inconvenience caused. We understand that the experience did not meet your expectations. Our team will look into this matter immediately and take necessary action to rectify it. If you have any further concerns or require assistance, please reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Great value! Traditional road-side motel - no frills, but clean and a nice bed to sleep in. Really easy check-in/check-out with not issues!
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Amy, Gestion de l’hôtel
Hi, Charley! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
par un voyageur
Sub standard no service
Publié le 13 juin 2024 sur HotelsThis place is a dump, it listed check in as 4pm-Midnight, we got there at 11pm and no one was at the lobby. Two cats roamed the dirty lobby room, the hotel sign said Blue Jay Hotel, not listed on the info. I do not recommend this place, we are hoping to get a refund for no service.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Eva, Gestion de l’hôtel
Sorry for the unpleasant experience you had with us, Jennifer! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Eva
par un voyageur
Publié le 12 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juin 2024 par Eva, Gestion de l’hôtel
Thank you for sharing your seamless experience, Kevin! We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Eva
par un voyageur
Publié le 12 juin 2024 sur Expedia
Quiet and accessible
Commentaires de Gestion de l’hôtel
19 juin 2024 par Eva, Gestion de l’hôtel
Hi, Kevin! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Eva
