Note fondée sur 400 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Super
Publié le 24 oct. 2023 sur HotelsUne première dans cette chaîne d'hôtels
Vraiment extra vu le rapport qualité prix... tout était bien le personnel la chambre le petit déjeuner...un grand bravo
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Manager, Gestion de l’hôtel
Hello Jean Michel,Nous sommes ravis d'apprendre que vous avez apprÃcià votre sÃjour parmi nous! Merci d'avoir pris le temps de partager votre expÃrience positive. Nous espÃrons vous accueillir à nouveau bientÃt
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello sandra,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us with any specific feedback you may have so we can address it accordingly. We hope to welcome you back in the future for a better experience.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Dirty
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello Shirley, We value your feedback and apologize for any inconvenience you may have experienced. We strive to maintain high standards of cleanliness for all our guests to enjoy a comfortable stay. We appreciate you bringing this to our attention for future improvements.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
I was attending a conference in Centralia the next day and so this was very convenient.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Robert,We are pleased to hear that our hotel's location was convenient for your conference in Centralia. Should you need accommodations in the future, feel free to reach out to our team for assistance.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Older facility. Was clean and staff was very friendly.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Manager, Gestion de l’hôtel
Hello John, We are pleased to know that you found our staff friendly and the hotel clean during your stay. We appreciate your feedback and hope to welcome you back in the future for another positive experience.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Did not like the long trip to get to the room with pet
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello D,We apologize for any inconvenience caused by the distance to your room. Guest feedback is valuable in helping us improve our services. Please feel free to reach out to our management team with any further concerns you may have. Thank you for sharing your experience with us.
par un voyageur
Publié le 26 août 2024 sur Expedia
not the nicest place but i've stayed at worse
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Melissa, We appreciate your feedback and will take your comments into consideration for future improvements. Thank you for staying with us.
par un voyageur
Publié le 10 août 2024
Room needs up grading. Carpet not clean
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Rebecca,Thank you for sharing your feedback with us. We appreciate you bringing this to our attention and will pass on your comments to the relevant team for their review and consideration. Please feel free to reach out to our management team for further assistance.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Good location but smelled mold and seemed like it all needed a good cleaning. Breakfast was very meh.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Pam Patel, Gestion de l’hôtel
Hello,Thank you for your feedback. I'm sorry to hear that your stay didn't meet your expectations. We'll definitely address the issues with mold and cleanliness to ensure a better experience for future guests.We also appreciate your comments about breakfast and will look into improving it. Your feedback is invaluable in helping us make necessary improvements.In this scenario if you come and address the issue with front desk person, they will definitely change the room for you.Thank you for bringing these concerns to our attention, and I hope we have the opportunity to provide a better stay for you in the future.Thanks,Quality Inn & Suites, Salem.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Autumn,We are delighted to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another exceptional stay.
