Note fondée sur 595 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Owner
Publié le 12 oct. 2024 sur HotelsGood value for the money.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par M, Gestion de l’hôtel
Dear Victor,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Shower curtain was moldy, food from last guest was left in the microwave
Commentaires de Gestion de l’hôtel
17 oct. 2024 par M, Gestion de l’hôtel
Dear Melissa,Thank you for your feedback regarding your recent stay. We sincerely apologize for the condition of the shower curtain and the leftover food in the microwave. This does not meet our cleanliness standards, and we appreciate you bringing these issues to our attention. We are addressing your concerns with our housekeeping team to ensure that we provide a clean and comfortable environment for all our guests. Your input is important to us, and we hope you will consider staying with us again for an improved experience.Sincerely,Management Team
par un voyageur
First and last time there.
Publié le 6 oct. 2024 sur HotelsDirty, disgusting. Last time.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par M, Gestion de l’hôtel
Dear Marcelo,Thank you for sharing your feedback with us. We sincerely apologize for the cleanliness issues you encountered during your stay. Your experience does not reflect the standards we strive to maintain, and we take your concerns very seriously. We appreciate your comments, as they help us identify areas that need improvement. Please know that we are committed to enhancing our services and ensuring a better experience for our guests in the future. We hope you will reconsider and give us another opportunity to provide you with a more pleasant stay.Sincerely,Management Team
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par M, Gestion de l’hôtel
Dear Roger,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best Regards,Management Team
par un voyageur
Publié le 29 sept. 2024 sur Expedia
It was nice a quit. Easy to get to.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Dennis,Thank you for your kind words about your recent stay with us! We’re thrilled to hear that you found our location convenient and enjoyed the quiet atmosphere.Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.Best Regards,Management Team
par un voyageur
Publié le 27 sept. 2024 sur Expedia
It was old dated and dirty
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Alisha,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the issues you encountered with the condition of the property, including cleanliness and dated furnishings. We strive to provide a comfortable and welcoming environment for all our guests, and we are sorry that we did not meet your expectations in this regard. Your comments are important to us, and we will be addressing these concerns with our management team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely,Management Team
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Filthy lobby. Room smelled. Dirty carpet. Old and worn out. No way would I eat bfast there! Disgusting!!!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Dana,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the condition of the lobby, the smell in your room, and the state of the carpet. Your experience does not reflect the high standards we strive to maintain for our guests. We understand your concerns regarding the breakfast area, and we are committed to addressing these issues with our housekeeping and maintenance teams to ensure a cleaner and more welcoming environment. Your feedback is invaluable to us as we work to improve our services. We hope to have the chance to provide you with a better experience in the future. Thank you for your understanding.Sincerely,Management Team
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Mike,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best Regards,Management Team
par un voyageur
Horrible
Publié le 21 sept. 2024 sur HotelsDo not stay here. It has gone down hill! It smelled horrible. The bathroom had mold on the ceiling and in the tub. I only gave it a two because the bed/pillows were clean and comfortable.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Raquel,Thank you for your feedback regarding your recent stay. We sincerely apologize for the unpleasant experience you had, particularly with the odor and mold in the bathroom. We understand how important cleanliness and comfort are to our guests, and we are sorry that we fell short in these areas. We appreciate your positive comments about the cleanliness and comfort of the bed and pillows. However, we are committed to addressing the issues you mentioned, and we will be reviewing our housekeeping and maintenance protocols to ensure that such problems are resolved promptly. Your feedback is invaluable to us as we work to improve our services. We hope you will consider giving us another chance in the future to provide you with a better experience. Thank you for your understanding.Sincerely,Management Team
par un voyageur
Publié le 21 sept. 2024 sur Expedia
It was dirty. The bath tub was dirty. I went to Walmart and buy something to clean it. The room stunk like mold and mildew. They a lot of repairs to be done to the place. Just to say I won't stay there again.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Shirley,Thank you for sharing your feedback regarding your recent stay with us. We are truly sorry to hear about the cleanliness issues you experienced, particularly with the bathtub and the unpleasant odor in your room. This does not reflect the high standards we aim to maintain for our guests. We appreciate you bringing this to our attention and are taking immediate steps to address these concerns with our housekeeping and maintenance teams. Your feedback is vital in helping us improve our services and ensure a more pleasant experience for future guests.We understand your decision not to return, but we hope you might reconsider in the future, as we are committed to making necessary improvements. Thank you for your understanding, and we wish you safe travels.Best Regards,Management Team