Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
simple, mais bien placé et propre.
Publié le 13 janv. 2020 sur HotelsHôtel simple, mais bien placé et propre.
Personnel agréable et de bons conseils.
Inconvénient, pas de petit déjeuner, juste du café et du thé à disposition, mais facile de trouver une boulangerie ou un café aux alentours.
par un voyageur
Hotel propre
Publié le 11 déc. 2016 sur HotelsHotel propre.personnel tres gentil
par un voyageur
Incredible views & Modern accommodation
Publié le 10 mars 2020 sur HotelsAmazing little hotel just a block away from the main square of Salento. Modern and new building with a lovely room and bathroom. We were in room 2 and had an incredible view! Wish we could have stayed longer!
par un voyageur
Publié le 22 août 2019 sur Expedia
The property is a short walk from the town center which includes restaurants, gift stands, and jeep rentals to Cocora for hiking and horseback riding. The hostal feels brand new (hotel quality) and the staff is very friendly. My private room included a mini fridge, safe, desk, closet, private bath (hot showers), wi-fi, and cable. I definitely recommend this hostal for travelers to Salento.
par un voyageur de Medellin
Publié le 12 août 2019 sur Expedia
El precio es muy económico, sin embargo los servicios muy descepcionantes, en la habitacion decia que si se necesitaba servicio de lavanderia era adicional, pedí el servicio para una camisa, y me entregaron una plancha, que cuando la utilicé, oxidó mi camisa.
Luego le pedimos al administrador que nos facilitara un trapo para limpiar los zapatos, y nos entregó un balde con agua y que los limpiaramos en la calle (un detalle fatal).
Y para finalizar, pedimos un transporte al aeropuerto, nos llevó el administrador en su vehículo particular, sin aire acondicionado en un calor terrible, fuera de eso, nos cobró tarifa plena.
Les falta mucho en servicio al cliente.
La próxima vez, prefiero pagar más.
Ni vuelvo, ni lo recomiendo.
par un voyageur
Publié le 27 juin 2019 sur Hotels
par un voyageur
Nice little place with wonderful staff
Publié le 26 mai 2019 sur HotelsGreat location with wonderful staff. In rooms 1 and 2 you have a nice view from the balcony. Staff helped a lot with tours.
They have a map of the city where they draw in a lot of informations about Salento and the coffee tours. They have a self drawn map of the cocora valley hike, too :)
Commentaires de Gestion de l’hôtel
20 juin 2019 par Markus, Gestion de l’hôtel
Dear Markus, We appreciate your time to tell us the experience at Casa Borbon, it is very important for us that your stay at the hotel has been so good, you will be welcome kind regards Equipo Casa Borbon
par un voyageur
Great location, clean, and helpful staff.
Publié le 2 avr. 2019 sur HotelsGreat location minutes away from main plaza.
Clean and well equipped rooms.
Friendly helpful staff.
Disappointingly breakfast is a cup of coffee and a small muffin - for this price, as compared to other places, I would have expected a better meal.
par un voyageur de Saugus, Massachusetts
Publié le 30 mars 2019 sur Expedia
Muy bueno el servicio, se esfuerzan por hacerle una estadía placentera, lo único el colchón un poco duro, por lo demás ferfecto.
Mil gracias
par un voyageur de Toronto, CA
Publié le 1 janv. 2019 sur Expedia
This was my worst experience in all of Colombia. An aggressive, unstable male that worked there verbally assaulted me. He followed me down the street yelling at me. I don’t recommend this place.
Commentaires de Gestion de l’hôtel
24 janv. 2019 par admon, Gestion de l’hôtel
Dear guest
We feel very bad about your experience but we have noted that from your arrival you were not comfortable at Salento. It's clear that you have arrived here at new year holidays trying to find a very quiet place, so this is not posible anywhere in this small town. We understand that the lady knocking at your door very early may had interrupted your rest and of course you were upset. However the way you came down to abuse the receptionist just because He didn't understood your angry claims in english is not correct. Of course, He then reacted angry also. But in 4 years this is the first time that anyone has made such a comment about our staff. A lot of female travellers has been stayed here alone without any problem. As we have seen in other reviews you have made, it seems like you have travelled at the wrong time of the year. It's a pity but we have to warn other hotels and restaurants about your strange and very irritable attitude.
