Note fondée sur 78 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,4 Service et personnel
2,7 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Expedia
The man who runs it, or manager was super sweet. I wanted to park in front of my room, but a car with a missing window and door handle was in front of my room. I don't even know if the car works. The vehicle next to it was a filled with junk, like someone living in their car. There were interesting people outside the room, sitting at all hours. My curtains wouldn't close all the way. No toiletries given, not even a bar of soap to wash my hands. A bucket of bleach water to wipe the walls would really help. Doors slamming at all hours woke me up. It served its purpose as a place to rest while having a busy weekend and it close to downtown. Place just needs a deep clean. I can tell that back in the day that it was a gem and it used to have a pool. The road its on has many budget motels that seem to have shady guests. I hope the new management can help clean the place up. Again, the hospitality of staff is amazing, place just needs a deep clean. Expect people to be outside smoking and staring at you when you come and go, especially later in the day. On an extreme budget fo ra last minute event, it was what I could afford.
Commentaires de Gestion de l’hôtel
5 août 2024 par Marty, Gestion de l’hôtel
Thank you for your detailed feedback. We're glad to hear you found our staff to be hospitable and accommodating. We sincerely apologize for the issues you encountered during your stay. Your comments about the state of the parking area, room conditions, and noise levels are important to us, and we're addressing them with our team. We appreciate your patience and understanding as we work on deep cleaning and improving the property. Your insights are invaluable as we strive to create a better experience for all our guests. Thank you for bringing these matters to our attention, and we hope to welcome you back in the future.
par un voyageur
Publié le 2 août 2024 sur Expedia
The owner said his computers and Expedia do not communicate. Therefore we weren’t able to check in. They didn’t have any rooms available. Expedia should drop this hotel.
Commentaires de Gestion de l’hôtel
5 août 2024 par Marty, Gestion de l’hôtel
Hi Lindsay! Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. We've issued a full refund for your stay and acknowledge that a mistake was made by a new employee. We would love the opportunity to make it right. Please accept a discount on your next visit with us as a goodwill gesture. We hope you'll give us another chance to provide you with a better experience.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Marty, Gestion de l’hôtel
Hi Larry! We are thrilled to hear that you had an excellent stay at our motel. Your positive feedback is greatly appreciated and serves as a great motivation for our team.We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
This place is under new ownership and is being renovated. In a few weeks it will be finished.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par The Management, Gestion de l’hôtel
Thanks for the review Ted!! Come back and stay anytime!
par un voyageur
Clean, comfortable and excellent value!
Publié le 22 juill. 2024 sur HotelsI'm super impressed. This old motel is badly worn and has certainly seen better days. However, it is clean and comfortable. It was also cheap. The owner / manager was transparent about the condition and is getting ready for renovations. I can't wait to see what he does!
Commentaires de Gestion de l’hôtel
23 juill. 2024 par The Management, Gestion de l’hôtel
Thanks for staying with us Crystina!! Come back and stay ant time!!
par un voyageur
It only gets better from here
Publié le 21 juill. 2024 sur HotelsNew owners are working really hard to recover a space that’s gotten pretty run down. They were incredibly helpful when we needed anything. Felt like good things are ahead for this property
Commentaires de Gestion de l’hôtel
21 juill. 2024 par The Management, Gestion de l’hôtel
Thanks for staying at The Hastings inn Salina!!Come back soon ad see the changes we are making!!
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par The Management, Gestion de l’hôtel
Sorry to see that you didn't enjoy your stay, but keep your eyes on us big changes are coming soon to this place.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
The lady was nice. There was bugs in toilet and bed. We left and couldn't even get refund. The outside was not good at all. We got it online so didn't know what it was like til got there . Would not recommend at all
Commentaires de Gestion de l’hôtel
21 juill. 2024 par The Management, Gestion de l’hôtel
We are sorry for your bad experience, we just bought this property on the 2nd of July 2024, we hope you consider us on your next trip to Salina. Big changes are coming!!
par un voyageur
Publié le 16 mars 2024 sur Expedia
The staff on duty was very cruel and rude to me
Commentaires de Gestion de l’hôtel
18 mars 2024 par JC, Gestion de l’hôtel
We are sorry to see this, however we do not have any record of this guest checking into our motel.
par un voyageur
Publié le 12 nov. 2023 sur Expedia
