Ratings based on 139 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Old and small
Posted Oct. 5, 2023 on HotelsBed were very small, np ac, also many stairs and no elevator. Although clean the TV didn't work, overall pretty bad shape for what we paid
Comment from Hotel Management
Oct. 7, 2023 by RECEPTION, Hotel Management
Unfortunately we do make it clear on our website that the hotel does not have an elevator and that all accommodation is on our first floor.We apologise for the issue with the TV, I am sure if you had mentioned it to one of our members of staff then it could have been resolved at the time.Our beds are of standard size.
by A traveller
Posted Oct. 5, 2023 on Hotels
Comment from Hotel Management
Oct. 7, 2023 by RECEPTION, Hotel Management
Thank You so much for your points. We really appreciate it.
by A traveller
Posted Oct. 4, 2023 on Expedia
My only complaint is that I was in one of the more extreme (away from centre of hotel) rooms and the WiFi signal was weak. Otherwise, this is an absolute gem of a place with serious English charm and lovely staff. Would certainly recommend.
Comment from Hotel Management
Oct. 7, 2023 by RECEPTION, Hotel Management
Thank you so much for your kind review
by A traveller
Very disappointing
Posted Sep. 5, 2023 on HotelsWe were disappointed from the start, we arrived to find that our 2 family rooms that we booked where not available, we were given a family room and a double room, which for 5 of us may not seem a problem but when the 2 that are sharing the double room are a mother and her 15 year old son, it wasn’t really appropriate. They had nothing available to change this. As for the family room, th3 additional bed added to make it a family room was literally a camp bed with a folded up duvet under the sheet to make it slightly softer. It was aweful!
The cleanliness was also an issue as well as the general maintenance of the whole place. It is very deceiving as the entrance hall/reception is quite lovely. It is such a shame, there is so much potential, it’s a beautiful building but it is sadly falling into disrepair.
The breakfast was fine and the staff were nice enough but unfortunately we will not be staying there again
by A traveller
Posted Sep. 3, 2023 on Hotels
by A traveller
Posted Aug. 18, 2023 on Expedia
Basic 3 star hotel with an excellent Thai restaurant, highly rated, within the hotel.
Rooms vary in size tending to be smaller towards the front of the hotel, very basic but the bed was comfortable and we slept well.
There are numerous pubs and restaurants in the very near vicinity including those catering for breakfast, brunch etc.
It is very convenient for Stonehenge and Salisbury cathedral amongst other attractions and it is reasonably priced.
Our only concern was the cleanliness of the bathroom with hairs found in the shower and a lack of space to use for your toiletry bag(s).
Comment from Hotel Management
Oct. 7, 2023 by reception, Hotel Management
Thank you for your review we will look into the issues you have raised.
by A traveller
Posted Aug. 4, 2023 on Expedia
Steeped in old age charm this hotel could do with some improvements. It is still good value for the price.
by A traveller
Posted Jul. 10, 2023 on Hotels
by A traveller
Posted Jun. 28, 2023 on Expedia
Would stay again, close to Stonehenge which is the reason for us staying.
by A traveller
Posted Jun. 28, 2023 on Expedia
