Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juill. 2024 sur Expedia
I stayed here for work in the area. Accomodation is clean and staff were friendly.
Has a good selection of food and drink. I had the best fish and chips here ive had in quite a while but the menu is large enough t cover pub grub or a good steak or curry.
I liked it here and would stat again no issue.
Commentaires de Gestion de l’hôtel
25 août 2024 par Andre, Gestion de l’hôtel
Thank you for the review
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Needs a lot more work before its okay for people to stay .
One member of staff only on a Friday night working very hard to try and provide adequate service for diners and guests .
Outside areas are untidy and unloved
Room was grubby mattress appalling, gave no support and found to be dirty .
Nice people trying hard but the place just isnt ready for guests needs lots of cleaning and tidying and tlc
Commentaires de Gestion de l’hôtel
25 août 2024 par andre, Gestion de l’hôtel
We have 3 people working on a Friday night as a minimum. It may be only one person out the front but we have a KP and cook in the kithen too.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Andre, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear about your experience and apologize for any inconvenience caused. We strive to accommodate our guests' needs, but on this occasion, the change to your booking upon arrival and the extended checkout time presented challenges. Our aim is always to ensure all our guests have a pleasant stay, and we regret that we were unable to meet your expectations.We appreciate your understanding and hope to have the opportunity to welcome you again in the future.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
The property suited us well for the one night that we needed as we traveled through to Dorset. Thank you
Commentaires de Gestion de l’hôtel
25 août 2024 par Andre, Gestion de l’hôtel
Thank you for your review
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par ande, Gestion de l’hôtel
Thanks for the great review
par un voyageur
In need of a makeover…
Publié le 10 juill. 2024 sur HotelsI stayed here with my 2 daughters and partner for 2 nights so that we could travel to longleat for a little family trip.
The room was decent size and my children really enjoyed the novelty of sharing a bunk bed.
The carpet looked like it hadn't been hoovered before we arrived though as there was crumbs of food on the floor.
The window in our room didn’t shut at all! And had cling film or some sort of plastic film over the glass which I assume was to keep the heat in. Although it was July, it was pouring with rain on our visit so had a draft and the wind made the blind bash against the radiator all night.
Also the main road outside our window was ridiculous, cars speeding up and down it all hours of the night so loudly. We kept getting woken up which was frustrating.
There was no hand soap in the bathroom either which isn’t great for cleanliness, especially when you have young children who pick up germs from everywhere.
The shower head kept falling off so you have to keep holding the head and rinse yourself off which was just annoying.
The staff were friendly, but when I went down on the Tuesday to ask if they were serving lunch, they said they said they don’t serve lunch specifically on a Tuesday which I thought was odd??
The place definitely needs a revamp (as stated in other people’s reviews) and also our ceiling light was hanging off and checked plug in the wall by the kettle looked like it was about to come out the wall!
Wouldn’t stay again.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Andre, Gestion de l’hôtel
Thank you for your review Charlotte. The window should close so sorry to hear this was an issue. I will be travelling down from Norfolk tomorrow and ensure this is rectified. The film is indeed for heat and to limit the noise, whilst pointless is the window doesn’t shut!There is supposed to be soap, shampoo, body wash and conditioner In each room so I will follow this up with staff.We do not currently serve food on Tuesday lunch as this is the day we strip the kitchen each week for a full deep clean. Overall thank you for staying and sorry we didn’t meet basic expectations. Constant repairs and renovations are continuing.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
par un voyageur
Publié le 8 juin 2024 sur Expedia
It was a great stop for us in our walk in the area . Staff very kind and friendly , food tasty (we had the homemade curry ) . Drinks were also good we had a draught beer and cider. It’s lovely to find people taking on a business and improving it . We didn’t use it but there is a large car park and garden at the rear
par un voyageur
Publié le 5 juin 2024 sur Expedia
Big room with nice bed and Smart TV. Large bathroom and easy parking. Nice host and some good food and beer.
Commentaires de Gestion de l’hôtel
25 août 2024 par Andre, Gestion de l’hôtel
Thanks for the review
par un voyageur
Publié le 1 juin 2024 sur Hotels
