Ratings based on 938 Guest Reviews
Hear it directly from our travellers
2.4 Room cleanliness
3.0 Service & staff
2.4 Room comfort
2.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 17, 2025
No heat for 6 days I spoke to the front desk person and then said they would have the maintenance man look at it but he never showed up so I was in the cold room for 6 days
by A traveller from RALEIGH
Posted Nov. 16, 2024
by A traveller
Posted Oct. 12, 2024 on Expedia
Comment from Hotel Management
Oct. 14, 2024 by sherry, Hotel Management
We thank you for being our guest and staying with us. Thank you for your rating.
by A traveller
Posted Oct. 11, 2024 on Expedia
Comment from Hotel Management
Oct. 14, 2024 by sherry, Hotel Management
Thank you for being our guest and staying with. We appreciate the review.
by A traveller
Posted Oct. 6, 2024 on Expedia
Improved property condition
Comment from Hotel Management
Oct. 7, 2024 by sherry, Hotel Management
Good afternoon Karen, Wanted to say thank you for noticing our improvements. We thank you for being our guest and hope to see you again soon.
by A traveller
Posted Oct. 3, 2024 on Hotels
Comment from Hotel Management
Oct. 5, 2024 by sherry, Hotel Management
Thank you for being our guest and hope to see you again
by A traveller
Posted Oct. 3, 2024 on Expedia
The place has seen better days. Things just seemed old. It was clean and OK for one night. The hair dryer didn't work. One floor lamp didn't work. The freezer door in the mini fridge fell off when I opened it. Too bad they don't have breakfast anymore.
Comment from Hotel Management
Oct. 5, 2024 by sherry, Hotel Management
Hello Robert, I apologize for the inconvenience you experienced during your stay. We would have been happy to provide you with another room if you were not satisfied with the one you were in. We are working hard to improve our rooms and will have breakfast service available again soon. Thank you for staying with us and we hope you will give us another chance to make your stay better.
by A traveller
Posted Oct. 3, 2024 on Hotels
Comment from Hotel Management
Oct. 5, 2024 by sherry, Hotel Management
Thank you for staying with us, We hope to see you again
by A traveller
Should close until fully renovated
Posted Sep. 29, 2024 on HotelsMe and a few friends participated in the Seagull Century and was merely looking for a cheap place to stay for the night. Understandably, the company just purchased property that looked like was sitting for a while and has begun very early renovations. The property should be open until renovated section was completed. Staff were friendly but since I am a man who has slept in the bush and woods while in the Army, I could sleep anywhere, but I would never have brought my wife and kids to the property which is not ready for prime time.
Comment from Hotel Management
Sep. 29, 2024 by sherry, Hotel Management
Thank you for your review, Mr. Alton. We are sorry for the inconvenience during your stay. We are renovating the property to make it a better establishment. We will take your concerns into consideration. Thank you for being our guest.
by A traveller
Posted Sep. 28, 2024 on Expedia
Not well kept, very dirty
Comment from Hotel Management
Sep. 29, 2024 by sherry, Hotel Management
We are currently renovating the property, and apologize for any inconvenience this may cause. We have made housekeeping aware that they need to do a better job of cleaning. We always stay on top of making sure our rooms are very clean and disinfected.
