Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de France
Publié le 26 août 2019 sur Hotels
Bon séjour malgré un accueil peu souriant et froid. On attendrait mieux d'un Hilton. Localisation parfaite.
Recommandé
pour Tout le mondepar un voyageur
Publié le 11 août 2018 sur Expedia
L’hôtel est bien placé et calme
Le Personnel est accueillant
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par HGI Team, Gestion de l’hôtel
Thank you for your feedback, we really appreciate it, and hope to have you stay with us again in your future travels!
par un voyageur
Family trip to lagoon
Publié le 3 août 2024 sur HotelsBooked our room, check in had said 11 on the app, get to the hotel and we didn’t get the room we needed, they had to clean a room. Go back at 230 and room still isn’t done, had to accommodate with 2 roll away beds, get told check in is at 3, (bad part on the app) the manager did comp our breakfasts for the two mornings we were there as breakfast is $18 per person. Pool was clean and hot tub was nice. Even though check in was rough, the staff was very nice and knowledgeable about restaurants.
Parking lot is WAY too small for the amount of rooms they have. Estimating I would say there’s maybe 50 spots around the entire building.
Commentaires de Gestion de l’hôtel
3 août 2024 par Holly Anderson- Assistant General Manager, Gestion de l’hôtel
Hi Amanda- thank you for your review of our property. I apologize for the inconveniences you experienced while staying with us but I am happy that we were able to accommodate you and your family and that you enjoyed our breakfast and amenities. Our staff strives to provide the best service and they seemed have to have been able to do that for you. We hope you stay with us again if your travels bring you back to the SLC area!
par un voyageur
Publié le 2 août 2024 sur Expedia
Not enough parking. Restaurant was out of order.
Commentaires de Gestion de l’hôtel
3 août 2024 par Holly Anderson- Assistant General Manager, Gestion de l’hôtel
Thank you for giving us a 5 out 5 even though we fell short in some areas. We wish we had more parking as well- one of the ones things we cant change unfortunately.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par HGI Team, Gestion de l’hôtel
Thank you for the great review! We value your business and feedback!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The front staff was great!
Commentaires de Gestion de l’hôtel
3 août 2024 par Holly Anderson-Assistant General Manager, Gestion de l’hôtel
Thank you for your kind words. I will let our staff know you enjoyed your stay because of them! We hope to see you again soon!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
30 juill. 2024 par HGI Staff, Gestion de l’hôtel
Thank you for the feedback! We value your business and hope to have stay with us again in the future!
par un voyageur
Comfortable stay
Publié le 29 juill. 2024 sur HotelsReceptionists were particularly friendly and helpful. Room large and comfortable.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par HGI Staff, Gestion de l’hôtel
We see that we didn't hit the 10 out of 10 in your review, was there something better we could have done? We are glad to see you enjoyed the room size and the comfort of the room! We hope to have you again in your future travels!
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par HGI Staff, Gestion de l’hôtel
Thank you for the great feedback! We value your business and hope to have stay with us again in the future!
