Note fondée sur 910 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,3 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Dear Hamlet-Aram,Thank you for taking the time to share your experience and for rating your stay 8 out of 10. We appreciate your feedback and are glad to hear that you had a positive experience overall.Your insights are valuable to us as we continuously strive to improve our services. If there are specific areas where you feel we could enhance your stay, please feel free to let us know.Thank you for choosing [Hotel Name]. We look forward to welcoming you back and providing you with an even better experience in the future.Sincerely,
par un voyageur
Voleur par caution non remboursée
Publié le 3 juin 2024 sur HotelsCaution de 100$ pris sur ma carte bleue et pas rembourser donc prix de la chambre excessif !!!
Passer vôtre chemin et prenez un autre hôtel
Commentaires de Gestion de l’hôtel
23 juin 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Estimado/aLamentamos sinceramente escuchar que tu experiencia en Radisson Salt Lake City Airport no estuvo a la altura de tus expectativas. Agradecemos que hayas compartido tus comentarios con nosotros, ya que nos ayudan a identificar áreas de mejora.Nos disculpamos por cualquier inconveniente o problema que hayas experimentado durante tu estancia. Valoramos mucho tu opinión y queremos asegurarnos de abordar cualquier problema para mejorar la experiencia de nuestros huéspedes.Si puedes proporcionarnos más detalles sobre tu experiencia específica, estaríamos encantados de discutirlo en más detalle y tomar medidas correctivas según sea necesario.Gracias por elegir Radisson Salt Lake City Airport y por tomarte el tiempo de proporcionar tu retroalimentación. Esperamos tener la oportunidad de recibirte nuevamente en el futuro y ofrecerte una experiencia mucho más satisfactoria.Atentamente
par un voyageur
Publié le 2 août 2023 sur Expedia
Parfait pour sejourner a slc ou passer une nuit avant de prendre l avion. Personnel extremement aimable et serviable
Commentaires de Gestion de l’hôtel
15 août 2023 par Admin, Gestion de l’hôtel
Dear valued guest, Thank you for selecting our hotel for your recent visit to our area. We are continually crafting enriching experiences for our guests through inspired service and our commitment to quality. Our team members strive to provide the best service, down to the smallest detail. We are delighted that we achieved this during your visit. Thank you for the recommendation and we look forward to your next visit.Sincerely, Management
par un voyageur
Bon hôtel
Publié le 14 sept. 2022 sur HotelsAccueil sympathique et professionnel. Chambre spacieuse et propre. Très bonne literie. Seul bémol, insonorisation insuffisante.
Commentaires de Gestion de l’hôtel
14 sept. 2022 par Manager on duty, Gestion de l’hôtel
Dear Fabrice, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Hotel Salt Lake City Airport, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Management, Gestion de l’hôtel
Thank you so much for your glowing 5-star review of your stay at the Radisson Salt Lake City Airport! We are thrilled to hear that you had such a positive experience with us.Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We appreciate your kind words and are delighted that you enjoyed your stay.We look forward to welcoming you back on your next visit to Salt Lake City.Best regards,
par un voyageur
Publié le 9 août 2024 sur Expedia
Terrible
Commentaires de Gestion de l’hôtel
12 août 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Thank you for sharing your feedback with us. We are deeply sorry to hear that your recent stay did not meet your expectations. Your experience is very important to us, and we regret that we fell short in providing the quality of service and comfort you deserved.We take your comments seriously and will be addressing the issues you raised with our team to ensure that such concerns are resolved promptly. Your feedback helps us improve and prevent similar experiences in the future.Thank you once again for bringing this to our attention.
par un voyageur
Publié le 6 août 2024 sur Expedia
A good option if you need a place to stay after or before your flight.
Commentaires de Gestion de l’hôtel
12 août 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We’re delighted to hear that you had a positive experience overall and appreciate your kind words.While we're glad to know that many aspects of your stay met your expectations, we also note that there were a few areas where we could improve. Your feedback is invaluable in helping us enhance our services and ensure a better experience for all our guests.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Thank you so much for your glowing 10/10 review! We're absolutely thrilled to hear that you had such a fantastic experience with us. Our team is dedicated to providing exceptional service and comfort, and it’s incredibly rewarding to know we succeeded in making your stay memorable.Your kind words motivate us to keep striving for excellence. We hope to have the pleasure of welcoming you back to Radisson Salt Lake City Airport on your next visit to the area.Safe travels, and thank you once again for choosing to stay with us!Warm regards,
par un voyageur
Publié le 4 août 2024 sur Expedia
Our air-conditioner was not on when we got to our room. We turned it on and fiqured it would be nice and cool by our return. Not even. The next morning it started to cool down. That was our only downfall for our stay
Commentaires de Gestion de l’hôtel
12 août 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Thank you for your wonderful 5/5 review! We’re delighted to hear that you had an overall great experience with us.We apologize for the inconvenience you experienced with the air-conditioning in your room. We understand how important a comfortable environment is, especially after a long journey. Please know that we will address this issue with our maintenance team to ensure it’s resolved promptly.We appreciate your feedback and are glad that despite this issue, you enjoyed your stay. Thank you once again for choosing Radisson Salt Lake City Airport, and we look forward to welcoming you back.
par un voyageur
Bugs on mattress
Publié le 3 août 2024 sur HotelsWe saw a bug crawling on the mattress. Still in disbelief. We are now spending our vacation fumigating our belongings to prevent bed bugs. Awful experience.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at Radisson Salt Lake City Airport. We are truly sorry to hear about your experience regarding the bug you encountered. Please know that this is not the standard we strive for, and we take such matters very seriously.We understand the distress this has caused you, especially during your vacation. Your concerns will be addressed with our housekeeping and maintenance teams to ensure that our rooms meet the highest standards of cleanliness and safety.We sincerely apologize for the inconvenience and discomfort this has caused you. If you would like to discuss this further, please feel free to reach out to us directly. We value your feedback and hope to restore your faith in our hotel in the future.Thank you again for bringing this to our attention.
