Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,3 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Dear Hamlet-Aram,Thank you for taking the time to share your experience and for rating your stay 8 out of 10. We appreciate your feedback and are glad to hear that you had a positive experience overall.Your insights are valuable to us as we continuously strive to improve our services. If there are specific areas where you feel we could enhance your stay, please feel free to let us know.Thank you for choosing [Hotel Name]. We look forward to welcoming you back and providing you with an even better experience in the future.Sincerely,
par un voyageur
Voleur par caution non remboursée
Publié le 3 juin 2024 sur HotelsCaution de 100$ pris sur ma carte bleue et pas rembourser donc prix de la chambre excessif !!!
Passer vôtre chemin et prenez un autre hôtel
Commentaires de Gestion de l’hôtel
23 juin 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Estimado/aLamentamos sinceramente escuchar que tu experiencia en Radisson Salt Lake City Airport no estuvo a la altura de tus expectativas. Agradecemos que hayas compartido tus comentarios con nosotros, ya que nos ayudan a identificar áreas de mejora.Nos disculpamos por cualquier inconveniente o problema que hayas experimentado durante tu estancia. Valoramos mucho tu opinión y queremos asegurarnos de abordar cualquier problema para mejorar la experiencia de nuestros huéspedes.Si puedes proporcionarnos más detalles sobre tu experiencia específica, estaríamos encantados de discutirlo en más detalle y tomar medidas correctivas según sea necesario.Gracias por elegir Radisson Salt Lake City Airport y por tomarte el tiempo de proporcionar tu retroalimentación. Esperamos tener la oportunidad de recibirte nuevamente en el futuro y ofrecerte una experiencia mucho más satisfactoria.Atentamente
par un voyageur
Publié le 2 août 2023 sur Expedia
Parfait pour sejourner a slc ou passer une nuit avant de prendre l avion. Personnel extremement aimable et serviable
Commentaires de Gestion de l’hôtel
15 août 2023 par Admin, Gestion de l’hôtel
Dear valued guest, Thank you for selecting our hotel for your recent visit to our area. We are continually crafting enriching experiences for our guests through inspired service and our commitment to quality. Our team members strive to provide the best service, down to the smallest detail. We are delighted that we achieved this during your visit. Thank you for the recommendation and we look forward to your next visit.Sincerely, Management
par un voyageur
Bon hôtel
Publié le 14 sept. 2022 sur HotelsAccueil sympathique et professionnel. Chambre spacieuse et propre. Très bonne literie. Seul bémol, insonorisation insuffisante.
Commentaires de Gestion de l’hôtel
14 sept. 2022 par Manager on duty, Gestion de l’hôtel
Dear Fabrice, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Hotel Salt Lake City Airport, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management
par un voyageur de Wauwatosa
Publié le 26 août 2024 sur Expedia
The person checking me in seem to have a little experience and when I asked for a wake up call, I was told that I should use my mobile phone. I would’ve done that, but it was dying and there was no clock in the room.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Thank you for sharing your feedback regarding your recent stay at Radisson Salt Lake City Airport. We sincerely apologize for the inconvenience you experienced during check-in and the lack of assistance with your wake-up call request.We understand how important it is to have reliable options for waking up, especially when your mobile phone is low on battery. Your comments regarding the check-in staff’s experience and the absence of a clock in your room will be addressed to improve our service.We appreciate your understanding and hope you’ll consider giving us another chance in the future. If you decide to stay with us again, please feel free to reach out directly, and we’ll ensure your next experience is much smoother.Thank you once again for your valuable feedback.
par un voyageur
Publié le 24 août 2024 sur Hotels
Kontorstol var meget ramponeret.
Badekarrets vandhane fungerede ikke. Det var ikke muligt hverken at tage varmt eller koldt brusebad.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Tak fordi du tog dig tid til at dele din feedback om dit ophold på Radisson Salt Lake City Airport. Vi beklager oprigtigt de problemer, du oplevede med kontorstolen og vandhanen i badeværelset. Det er ikke den standard, vi stræber efter, og vi vil sørge for at tage fat på disse problemer med vores team.Vi sætter stor pris på, at du gjorde os opmærksom på disse udfordringer, da det hjælper os med at forbedre vores faciliteter og service. Din tilfredshed er vigtig for os, og vi håber, at du vil overveje at give os en ny chance i fremtiden.Hvis du vælger at bo hos os igen, så kontakt os gerne direkte, så vi kan sikre, at dit næste ophold lever op til dine forventninger.Tak igen for din feedback.
par un voyageur
Hotel viejo y ruidoso
Publié le 22 août 2024 sur HotelsEl hotel está viejo, le falla mantenimiento.
Las habitaciones son muy ruidosas, se escucha el tren, la carretera y los aviones,
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Gracias por tomarte el tiempo de compartir tus comentarios sobre tu reciente estancia en Radisson Salt Lake City Airport. Lamentamos sinceramente que no hayas tenido una experiencia satisfactoria debido al estado del hotel y los problemas de ruido que mencionas.Estamos comprometidos a mejorar nuestras instalaciones y tu feedback es muy valioso para nosotros. Tomaremos en cuenta tus observaciones sobre el mantenimiento y la insonorización de las habitaciones para hacer las mejoras necesarias.Agradecemos tu comprensión y esperamos que nos des otra oportunidad en el futuro. Si decides hospedarte con nosotros nuevamente, no dudes en contactarnos directamente para que podamos asegurarnos de que tu próxima experiencia sea mucho más placentera.Gracias de nuevo por tus comentarios.
par un voyageur
Publié le 21 août 2024 sur Hotels
Check in clerk was rude and combative. Restaurant took 25 minutes and still couldn't get out a breakfast with 3 eggs. The hotel was clean and comfortable. Surrounding area wasn't bad, it just not a place where you stay for local amenities.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Thank you for sharing your feedback about your recent stay at Radisson Salt Lake City Airport. We are truly sorry to hear about your experience with the check-in clerk and the delays in the restaurant. This is not the level of service we strive to provide, and we will address your concerns with our team to ensure a more positive experience for our guests in the future.We’re pleased to know that you found the hotel clean and comfortable, and we appreciate your comments about the surrounding area. While it may not be a destination for local amenities, we aim to provide a welcoming atmosphere for our guests.Your feedback is invaluable to us, and we hope you will consider giving us another chance in the future. If you choose to stay with us again, please feel free to reach out directly so we can ensure your next experience exceeds your expectations.Thank you again for your comments.
par un voyageur
Publié le 20 août 2024 sur Expedia
TV did not work upon arrival. Took 2 1/2 hours to get it fixed. Fix lasted 10 minutes and took another hour to get it fixed again. Desk clerk then came back 20 minutes later with a different remote to fix the TV should the problem arise again. Shortly thereafter the problem came back and the new remote did not fix it. The remote did not have any batteries in it. I called the desk for batteries and he did not bring them up for another hour.
While waiting for the TV to be fixed the first time, we went down to the restaurant for dinner. The only person we saw working was the bartender who was also the waiter, server, and busboy. May have been the cook as well for all I know. He was trying hard but was overwhelmed. He brought out two of our appetizers with our meals and the third appetizer did not come out until we had finished eating. We sent it back and he did remove it from the bill. Despite this the food was good and reasonably priced. Should I be in the Salt Lake City area again, I will not stay at this Radisson.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Thank you for taking the time to share your feedback regarding your recent stay at Radisson Salt Lake City Airport. We sincerely apologize for the inconveniences you experienced, particularly with the TV and the service in our restaurant.We understand how frustrating it can be when equipment doesn’t work as expected, and we appreciate your patience during the multiple attempts to resolve the issue. Your comments about the remote and the delayed response for batteries have been noted, and we will address this with our team to ensure better service in the future.We’re glad to hear you enjoyed the food and found it reasonably priced, despite the challenges you faced with service timing. Please know that we take your feedback seriously and will work on improving our staffing levels to provide a more seamless experience.We appreciate your understanding and hope you will consider giving us another chance in the future. If you decide to stay with us again, please reach out directly, and we’ll do our best to make your next visit much more enjoyable.Thank you again for your valuable feedback.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Radisson Salt Lake City Airport Management Team, Gestion de l’hôtel
Thank you so much for your fantastic 10/10 review! We are absolutely delighted to hear that you had such a wonderful stay at the Radisson Salt Lake City Airport.Your perfect score is a testament to our team’s dedication to providing an exceptional experience for our guests. We’re thrilled that we could meet your expectations and make your stay memorable.We look forward to welcoming you back on your next visit to Salt Lake City. Thank you once again for your kind words!Best regards,
