Note fondée sur 960 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,4 Service et personnel
2,5 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Mauvaise impression
Publié le 9 sept. 2019 sur HotelsÉtablissement ayant besoin de beaucoup de maintenance !
La jolie piscine est fermée, les dryers ne marchent plus dans la laundry, la vending machine délivre des boissons non rafraîchies et qu’une fois sur deux, etc...
Commentaires de Gestion de l’hôtel
10 sept. 2019 par Manager, Gestion de l’hôtel
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
par un voyageur
Un rapport qualité-prix correct
Publié le 31 juill. 2019 sur HotelsUne clientèle très mélangée. Une literie correcte. Un grande piscine.
Commentaires de Gestion de l’hôtel
31 juill. 2019 par Manager, Gestion de l’hôtel
Thank you for sharing this honest review and feedback about our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
par un voyageur
Publié le 24 janv. 2022 sur Hotels
IT IS CLOSED. ITS A HOMELESS SHELTER!
Commentaires de Gestion de l’hôtel
26 janv. 2022 par Manager, Gestion de l’hôtel
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
par un voyageur
Publié le 19 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
20 déc. 2021 par Manager, Gestion de l’hôtel
It was our privilege to earn your business and we hope to host you again on your next trip.,
par un voyageur
Worst Hotel I’ve ever stayed at.
Publié le 15 déc. 2021 sur HotelsIt was honestly awful. I usually don’t even leave reviews let alone bad ones but this was bad. There was garbage all over the parking lot, grass area, and outside the room itself. There was unknown substances all over the walls and ceiling in the bathroom and other parts of the room. It’s in a pretty sketchy neighborhood but the guy dumpster diving as we drove to our room was pretty crazy to me. The TV didn’t work at all, and there black hair (my husband and I are redheads) on the counter next to the sink. When we tried to check out in the morning absolutely no one was at the service desk and when an employee did come in he completely ignored me and another lady who were at the desk. We got there late (12:00pm) and my husband was tired so we didn’t demand a refund and leave but I swear, I will never stay there again.
Commentaires de Gestion de l’hôtel
17 déc. 2021 par Manager, Gestion de l’hôtel
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,
par un voyageur
Publié le 15 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
17 déc. 2021 par Manager, Gestion de l’hôtel
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,
par un voyageur
Publié le 28 nov. 2021 sur Hotels
Más o menos
Commentaires de Gestion de l’hôtel
29 nov. 2021 par Manager, Gestion de l’hôtel
Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
par un voyageur
Publié le 23 nov. 2021 sur Expedia
Location to airport is good, price was reasonable. It needs a good clean up around it. Room was clean.
Commentaires de Gestion de l’hôtel
24 nov. 2021 par Manager, Gestion de l’hôtel
Thank you for taking the time to write this review and share your experience. It is rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a hospitable experience. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We look forward to welcoming you back during your next stay in the area.
par un voyageur
Publié le 22 nov. 2021 sur Expedia
We booked two rooms and both of them were extremely dirty and smelly. We had to buy disinfectant wipes and Febreze. We wiped everything down and had to spray all the fabric before we brought in our things in. Staff was fine. Felt very unsafe at night time.
Commentaires de Gestion de l’hôtel
24 nov. 2021 par Manager, Gestion de l’hôtel
Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contamination with less service contact. We hope to have a chance to serve you as a guest again in the future.
par un voyageur
Publié le 21 nov. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2021 par Manager, Gestion de l’hôtel
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,
