2/10 Terrible
Jeri
20 Mar 2025
They canceled our reservations without contacting us, even though we paid for the rooms AND they had our phone numbers, because we checked in late. They said to cancel it through our online booking to be refunded. It's not able to be canceled online because its too late. So now we may be charged for rooms they gave to someone else (and made money off from so.eone else as well.). Absolutely ridiculous. Hotels are for people who are traveling and sometimes you get to your destination after 10pm. If we don't get the money back we are going to have major issues.
Jeri
Stayed 1 night in Mar 2025