Note fondée sur 846 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2023 par The Grand America Hotel Team , Gestion de l’hôtel
Dear Mathieu, Thank you for your wonderful review. We are pleased you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.
par un voyageur
Publié le 24 mars 2022 sur Expedia
Très bel hôtel, bien situé et calme. Par contre très étonnée que le ménage ne soit pas fait dans les chambres quand on reste 2 nuits ou plus. Compte tenu du prix c’est un peu limite ! Dommage.
Commentaires de Gestion de l’hôtel
28 mars 2022 par McKenzie C, Gestion de l’hôtel
Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!
par un voyageur
Publié le 1 oct. 2024
Commentaires de Gestion de l’hôtel
4 oct. 2024 par The Grand America Hotel Team , Gestion de l’hôtel
Dear James, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!
par un voyageur
Publié le 29 sept. 2024
Absolutely delightful.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par The Grand America Hotel Team , Gestion de l’hôtel
Dear James, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par The Grand America Hotel Team , Gestion de l’hôtel
Dear Elizabeth, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!
par un voyageur
Bring your camera!
Publié le 9 août 2024 sur HotelsMy husband and I drove in from another state and stayed overnight for a quick getway for my birthday, and the hotel was sheer bliss! Every square inch was designed and decorated with such thought, and boasted such beauty. It was an homage to the architecture and interior design of years gone by - very nostaligic to me. Truly a spectacular retreat. And the service was top notch, very consumer-oriented, with attention to detail, and with kindness. Our room was one with the little balcony and the view was incredible. I loved the little balcony and took memorable photos from it. Though we had one bathroom, my husband and I loved having our own separate vanities/sinks instead of having to share, like usual. I could spread out all of my toiletries and not have to encroach on his space. Our room on the 19th floor was also very quiet. Also, the food at the restaurants was outstanding and the shops within the hotel were a nice surprise. I loved the Old World feel to the hotel and marveled at it's exquisite design. Be prepared to take lots of photos...and bring a real camera for this stay!
Commentaires de Gestion de l’hôtel
13 août 2024 par The Grand America Hotel Team , Gestion de l’hôtel
Dear Bianca, Thank you for being our guest and for your recent review! We are always delighted to hear from our guests. We are pleased to read that you found your time with us to be a great experience and that we were accommodating to your needs. I look forward to the privilege of welcoming you back to our hotel in the future!
par un voyageur
The most beautiful hotel we've stayed at!
Publié le 9 août 2024 sur HotelsThe most beautiful hotel we've stayed at!
Missing some café options with convenient open hours.
Great boutiques though, and The Little Coffee Shop restaurant was amazing.
Commentaires de Gestion de l’hôtel
13 août 2024 par The Grand America Hotel Team , Gestion de l’hôtel
Dear Susan, Thank you for being our guest and for your recent review! We are always delighted to hear from our guests. We are pleased to read that you found your time with us to be a great experience and that we were accommodating to your needs. I look forward to the privilege of welcoming you back to our hotel in the future!
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par The Grand America Hotel Team , Gestion de l’hôtel
Dear Arlene, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par The Grand America Hotel Team , Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par The Grand America Hotel Team , Gestion de l’hôtel
Dear Orlando, Thank you for your review. We are truly sorry for your recent experience at our hotel. We would like to investigate this further to ensure that it doesn't happen in the future. We welcome you to give us a call and request to speak with Mark Mundel, our General Manager. Thank you.
