Note fondée sur 285 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Hotels
par un voyageur
Publié le 10 sept. 2023 sur Expedia
An amazing hotel with outstanding service and amenities
Commentaires de Gestion de l’hôtel
22 sept. 2023 par João Marcelo Passos, Gestion de l’hôtel
Dear GuestThank you so much for taking the time to tell us about your stay at Hotel Fasano Salvador. It was a pleasure to have you with us.As a member of The Leading Hotels of the World, we continuously strive to meet your needs and expectations and we are very pleased to know that we could achieve yours. It is our hope that you will give us the opportunity to better serve you in the future.Sincerely,João Marcelo PassosGeneral ManagerHotel Fasano Salvador
par un voyageur
Publié le 29 août 2022 sur Expedia
Great hotel in Salvador located in very nicely renovated historic building
Italian restaurant is absolutely excellent
Breakfast is also very tasty
Staff is very welcoming and helpful
You are in short walk from historic center of Salvador
Commentaires de Gestion de l’hôtel
2 sept. 2022 par Eric Mattos , Gestion de l’hôtel
Dear Maricourt!My name is Eric Mattos and I am the new Operational Manager of the Hotel Fasano Salvador.I started at Fasano Rio in 2010 and since 2018 I have been part of the Salvador team.Thank you so much for taking the time to tell us about your stay at Hotel Fasano Salvador.It was a pleasure to have you with us and to know you had such an amazing experience. I was touched by your compliments to our service and Team and I have shared it with of ourTeam, who I am certain were encouraged by your reviews.As a member of The Leading Hotels of the World, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
par un voyageur
Maravilhoso
Publié le 6 oct. 2024 sur HotelsTudo impecável!
Commentaires de Gestion de l’hôtel
18 nov. 2024 par João Marcelo Passos, Gestion de l’hôtel
Prezada Sra. Tassiana,Somos extremamente gratos por dedicar o seu tempo compartilhando suas valiosas impressões.Agradecemos o seu sincero feedback e fique certo de que seus elogios foram repassados para a nossa equipe.Ficamos felizes em saber que atendemos as suas expectativas e esperamos servi-la ainda melhor no futuro.Atenciosamente,João Marcelo Passos Gerente Geral Hotel Fasano Salvador
par un voyageur
Publié le 6 oct. 2024 sur Hotels
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Muita gente mal educada na piscina, falando muito alto sem respeitar aos demais. Dia de eleições, domingo, poucos check-ins, pedi uma late checkout até as 15:30, em deram até as 13:30, não entendo porque não fazer esta gentileza aos hóspedes.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par João Marcelo Passos, Gestion de l’hôtel
Prezado Sr. Rubens, Foi um prazer recebê-lo no Hotel Fasano Salvador.Agradecemos por compartilhar suas preocupações detalhadas sobre sua estadia. Lamentamos profundamente que sua experiência tenha sido insatisfatória e por qualquer frustração ou desconforto que isso possa ter causado.Aceitamos suas críticas com humildade e gratidão, pois nos proporcionam valiosas oportunidades de crescimento.Estamos tomando medidas imediatas para abordar as questões que o senhor levantou. Caso decida nos dar outra chance, faremos o nosso melhor para garantir que sua próxima estadia seja impecável em todos os aspectos.Atenciosamente,João Marcelo Passos Gerente Geral Hotel Fasano Salvador
par un voyageur
Publié le 4 oct. 2024 sur Hotels
par un voyageur
Publié le 3 oct. 2024 sur Hotels
par un voyageur
Publié le 1 oct. 2024 sur Hotels
