Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Two weeks
Publié le 9 sept. 2023 sur HomeAwayEverything was broken and no one was responding to get them fixed until I threatened to start asking for a daily refund on rent. List of things broken included two toilet seats, one laying on floor when we arrived, downstairs TV, dining chair, washer, shelf in fridge. It is a long hard walk to beach over three dunes.
Commentaires de Gestion de l’hôtel
24 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Camellia, for your feedback! We are happy you enjoyed this home. We sincerely apologize for any disconnect in the care you received when communicating with our team and appreciate you bringing this to our attention. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
House needs some TLC
Publié le 20 mai 2023 sur HomeAwayThe house is spacious for big groups, plenty of kitchen supplies, lots of natural light, beautiful view, nice quiet area. Not the cleanest house we’ve rented, needs some TLC and updates, kitchen cabinets were hanging off hinges, standing water under kitchen sink (leak promptly fixed by mgmt company), ceiling fan in living room had thick dust, upper deck has exposed nail heads, walls and carpet have seen better days.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
