Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 Service et personnel
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Manchester
Publié le 28 août 2023 sur Expedia
The room we were assigned at check in had a strong damp smell so I asked for a different room. The reception staff were happy to oblige, although they took the precaution of having so much air freshener sprayed in the second room it was difficult to breathe, let alone assess whether this room was also damp! We had to prop the door open and wait outside for 10 minutes until the smell subsided! Fortunately it was fine.
After a shaky start, the rest of our three-night stay was pretty uneventful. Breakfast was decent. Wi-Fi ok. Gym had just about enough equipment for a workout. Didn’t use the pool area as there were lots of kids around on the Saturday and they seemed to be doing maintenance on it on the Sunday.
Overall I was happy with my stay.
par un voyageur
Publié le 2 juin 2020 sur Expedia
Commentaires de Gestion de l’hôtel
7 juin 2020 par Yovita, Gestion de l’hôtel
Dear Lovely guest.
Warmest greetings from Mercure Ibis Hotel Samarinda.
Thankyou for your good comment of our hotel.
It is really an appreciation for us.
I will share your feedback to our team, and hope we can serve you better for your next coming.
Thankyou
Regards,
Yovita
Reservation Spv