Note fondée sur 40 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 sept. 2014 sur Hotels
par Lydie de guadeloupe
Très bon service
Publié le 19 mai 2014 sur HotelsHotel bien entretenu, la chambre est bien organisée. Employés très présent et toujours prêt à vous aider,la plupart parlent anglais.
par un voyageur
Publié le 21 sept. 2022 sur Hotels
par un voyageur
Publié le 7 janv. 2022 sur Hotels
par un voyageur
Publié le 2 janv. 2022 sur Hotels
par un voyageur
Publié le 22 déc. 2021 sur Hotels
par un voyageur
comfort to stay
Publié le 16 nov. 2020 sur HotelsNeat and clean room
Commentaires de Gestion de l’hôtel
17 nov. 2020 par General Manager, Gestion de l’hôtel
Dear Sir/Madam,
Thank you for choosing us as your second home away from home when you come to Samarinda.
We are delighted to understand that you had pleasant stay with us. It is an honor for us able to provide you with excellent facilities and services.
We are looking forward to welcoming you back to Swiss-Belhotel Borneo Samarinda.
Stay safe, stay healthy!
Sincerely Yours,
General Manager
par un voyageur
Publié le 9 mars 2020 sur Hotels
par un voyageur
Not Value for Money
Publié le 15 mai 2019 sur HotelsThe front Desk Staff was not upto the mark, very very slow, incommunicable.
Rooms have small issue of curtains not closing completely on the sides due to structural defect.
The breakfast lay was not to the standards of other Swiss Bel Hotels where I have stayed. The staff in the Swiss Cafe was more interested in talking amongst themselves instead of looking after the guests.
Commentaires de Gestion de l’hôtel
22 mai 2019 par General Manager, Gestion de l’hôtel
Dear Bapak Sanjay,
We would like to thank you for choosing our hotel as your preferred second home at Samarinda City.
Please accept our deepest apologise for all the inconvenience you had during your stay with us. However, we would like to thank your feedback because no one can tell us better than our guests. We will take prompt action on it and ensure you shall provided with pleasant experiences when you come back.
We are looking forward to welcoming you back to Swiss-Belhotel Borneo Samarinda!
Sincerely Yours,
General Manager
par un voyageur
Publié le 26 avr. 2019 sur Hotels
Hotel wifi was very poor. The price also quite expensive, but i have to admit they have very good facilities.
Commentaires de Gestion de l’hôtel
30 avr. 2019 par General Manager, Gestion de l’hôtel
Dear Bapak Sulung,
First, we would like to thank you for choosing us as your preferred second home away from home.
We apologise for the inconvenience you had with our Wi-Fi internet connection. We value your feedback to help us improve and serve you better on your next arrival.
We are looking forward to having you back to Swiss-Belhotel Borneo Samarinda!
Sincerely Yours,
General Manager
