Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,2 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Hotels
The hotel was lovely. I didn't get to enjoy the surrounding area, as I had a late check-in and early morning check-out for my train ride to Bukhara. While the room I initially had was lovely, the guests across from my room were smoking cigarettes inside their hotel room. It was so strong that it infiltrated throughout my room due to ventilation systems. At round 1 to 2 am I called the front desk and the gentleman working was very helpful in confronting the guests and telling them to stop, he also got me into a new room. I appreciate him doing that. While I know this is something the hotel cannot control (i.e., guests smoking in the rooms despite the visible sign in the room forbidding one from smoking or else a fine would be issued), I cannot rate the hotel that high in terms of comfort. It took a whole hour for me to get my room, when I could have been sound asleep. I slept poorly. The room I was put in was not in as good shape, i.e., it was a bit worn and torn. Nonetheless, I would like to say thanks to the young man who checked me in as well as Bekhruz in the restaurant for their welcome and dining service, respectively.
par un voyageur
Publié le 19 août 2024 sur Expedia
Gayet temiz ve güzel
par un voyageur
Publié le 16 août 2024 sur Expedia
everthing is spurb!
Commentaires de Gestion de l’hôtel
16 août 2024 par Mirali Vosiev, Gestion de l’hôtel
Dear Haruhito,We are extremely happy to see your review here and would like to thank you for your time that you spent on it.Looking forward to see your next stay with us.Kindly,Mirali VosievAssistant Front Office ManagerHilton Garden Inn Sogd and Afrosiyob
par un voyageur
Good place, great team but needs refinement
Publié le 26 mai 2024 sur HotelsThe name Hilton itself sets high standards for any property that they are associated with. It was for this reason that our expectations were not met with the property. The hotel has an amazing staff but i guess that they are under staffed which is directly impacting service and resulting in missed expectations. We faced some minor challenges with the room and the staff did their best to get it addressed. However, it resulted in loss of time for the external excursions as we were attending to the resolution of highlighted problems
par un voyageur
Publié le 20 mai 2024 sur Expedia
Friendly stuff
par un voyageur
Publié le 6 mai 2024 sur Expedia
We booked this property fairly quickly without doing a ton of research and were so pleasantly surprised when we arrived. It’s located on Wellness Park, which is separate from the rest of the city. It’s large, beautiful, and has a ton of stuff to do. The hotel itself is stunning. It’s super clean and our room was comfortable. We were also happy to learn that there is a medical clinic in the hotel, which we ended up having to use for an unexpected medical issue. We were blown away by the front desk staff who arranged for a complimentary ride to a local pharmacy and back so that we could pick up medication. Cannot recommend this hotel enough!
Commentaires de Gestion de l’hôtel
8 mai 2024 par Bekzod Shukhratov Assistant Front Office Manager, Gestion de l’hôtel
Dear Sarah, Your feedback made our day! We are ecstatic to hear that you had a great time at our hotel. We can’t wait to welcome you back for another fantastic experience.
par un voyageur
Great hospitality and helpful staff
Publié le 1 mai 2024 sur HotelsIt was a great experince to stat in Hilton Sogd. In Samarkand there is a particular area that created mainly for tourists. Hilton Sogd is just at the beginning of this area and offers great hospitality. Especially, Behzad who was really friendly and great on speaking both Turkish and English. Once again I thank him for his kindness and helpful gestures.
Commentaires de Gestion de l’hôtel
5 mai 2024 par Bekzod Shukhratov Assistant Front Office Manager, Gestion de l’hôtel
Dear Lutfi, First of all thank you for taking the time to write a review.We are very proud to have such a positive guest like you and are happy to hear that you enjoyed your stay with us, guest satisfaction is paramount, we strive to provide a special service to each of our guests and look forward to seeing you again.
par un voyageur
Hotel good, breakfast no.
Publié le 8 avr. 2024 sur HotelsThe hotel itself is new, clean and very good. My problem was with the breakfast. They didn't give any variety. It was the same everyday for one week; not very appetizing.
Commentaires de Gestion de l’hôtel
5 mai 2024 par Bekzod Shukhratov Assistant Front Office Manager, Gestion de l’hôtel
Dear Guest, First of all thak you for taking time to review our hotel. We are ecstatic to hear that you satisfied with hotel stay. But it is sad to hear that we could not hit the mark for you from breakfast side. We definitely will pass your feedback to related department. But no matter what, thanks for chosing us as place of your stay in Samarkand, looking forward to seeing you soon.
par un voyageur
Loved!
Publié le 2 sept. 2023 sur HotelsLoved my stay with them. Luxuary with comfort, and great view.
