Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Super séjour
Publié le 31 août 2019 sur HotelsUn hôtel incroyable !! En pleine campagne avec une grande piscine, nous nous sommes retrouvé dans une bâtiment ou tout est luxe et couvert de peinture dorée. Les chambres sont superbes.
Par contre, le service des équipes est vraiment moyen. Peux parlent anglais, et la restauration n'est pas à la hauteur du lieu.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Great for families
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Valid Heydarov, Gestion de l’hôtel
Dear Vusal,Thank you so much for taking the time to share your feedback, it is very important to us. We are happy to know that you enjoyed your stay with us and will certainly share your comments with the team so we may continually work to improve our services. We hope to welcome you back again soon.Kind regards, Shamakhi Palace Sharadil Team
par un voyageur
Great one
Publié le 2 sept. 2024 sur HotelsThat's a great hotel and very good service. It's highly recommended for families with kids. It's similar to turkish concept, every day they have different entertainment programs. Food is great, people as well. Few points to consider - aquapark is for kids only unlike in Turkey or other hotels, but there is no sign that parent not allowed with little kids though.
I would question the cleaning of the rooms, like bathrobe and towels did not seem to be changed, we noticed it on our second, last day.
If you get FullBoard, consider that lunch time ends at 3 pm, whereas check in at 3 pm and checkout at 12pm. One thing to note that, when I asked receptionist about it, he kindly offered extended stay to have a lunch, or informed that you can come earlier to have a lunch and then check in. That was pretty good response.
One thing I didn't like is icy water in outside pool. That would be perfect if the water was warmer to allow people to enjoy it
Overall, we had a wonderful time off. Would I come again ? For sure
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Valid Heydarov, Gestion de l’hôtel
Dear Guest, First and foremost, I would like to thank you for having selected our Shamakhi Palace Sharadil Hotel for your stay . I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Shamakhi Palace Sharadil Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel. Sincerely, Shamakhi Palace Sharadil Team
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Valid Heydarov, Gestion de l’hôtel
Dear Guest, First and foremost, I would like to thank you for having selected our Shamakhi Palace Sharadil Hotel for your stay . I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Shamakhi Palace Sharadil Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel. Sincerely, Shamakhi Palace Sharadil Team
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Valid Heydarov, Gestion de l’hôtel
Dear Mr. Garash,Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay.We are reviewing your comments with our team as we continually work to improve our guest experience.We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel.Thank you again for your time and feedback.Best regards, Suleyman Mammadov General manager
par un voyageur de Qatif
Publié le 1 juill. 2024 sur Expedia
Excellent Hotel.
It’s worthy !!
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Valid Heydarov, Gestion de l’hôtel
Dear Hussain, Thank you for choosing our hotel and taking your precious time to write such a positive review about it. This kind of reviews motivate us for even better performance. We're happy that you liked your stay with us. It was great to see you in our hotel and hope you'll honor us again with your visit. Best regards, Suleyman MammadovGeneral manager
par un voyageur
Room readiness
Publié le 9 oct. 2023 sur HotelsRoom was not ready, nothing was there for a 3rd person (extra bed, pillow, bath stuff). Refrigerator was not working. it was replaced afterwards. We kind of ended up with open-close door for couple of hours, instead of having a proper rest.
par un voyageur
Not worth the price
Publié le 17 juill. 2023 sur HotelsTill arrived there i thought what will be the extra ordinary in this hotel due to such a high price.I was there in July and the price was 350azn per night.But believe me nothing extra ordinary! I stayed more cheaper hotels which were on the same level.Even found worse than others .Noisy air condition created abnormal noisy envoirment in my room.Meal taste was poor and with low choices. Service was poor as well.I contacted several times with reception to provide bed for child ,they promised but was unsuccessful.But I got thoothbrush somehow.Room condition such that becaming stale(old).Room is big,but not soundproof. Before accept the room check bathroom window.Someone decided to install big window to bathroom.If louvered curtain is not good enough everyone in the room will see how you are making poop)).By the way looks like hotel tend to be such one that earns money but not spending for restovration. Also bear in mind of ubsense of underground parking in case extremal weather condition,no protection for cars.All this about negative things
There are a lot of things that create positive expression.Such as amazing location,great landscape design,pools,kid freindly envoirment,kind personel etc.
To sum up the all,hotel is Ok so far.Would I come here again? Yes,if the price will be reasonable. Otherwise I would prefer to stay other same standart hotels which I have been.
par un voyageur
Publié le 29 mai 2023 sur Hotels
par un voyageur
Publié le 23 janv. 2023 sur Hotels
