Note fondée sur 40 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
85 % des clients le recommandent
4,0 Propreté de la chambre
3,7 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
Recommandé
pour Tout le monde
par un voyageur

Publié le 14 sept. 2016 sur Expedia
Hotel très correct avec un bon petit dejeuner. Personnel charmant.
4 sur 5
par Philippe de Savoie France

Hotel de montagne très soigné

Publié le 2 sept. 2014 sur Hotels
L'hôtel est difficile à trouver dans cette petite station de montagne. Les chambres sont très soignées avec un décore moderne, rien ne manque. Petit déjeuner bon sauf jus d'orange mais cela semble être le cas de tous les hôtels de bulgarie.
5 sur 5
par Jean Luc de France

Good comfort after skiing

Publié le 12 mars 2014 sur Hotels
Very clean hotel with high standard, hotel is located at around 2 km from gondola but offers free shuttle for skiers and the quietness of surrounding forest. There is swimming pool (charged few euros). I really advise this hotel
4 sur 5
par un voyageur

Publié le 22 févr. 2021 sur Expedia
Moved by the management to Festa Winter Palace *****. Great Location. Excellent food. Friendly staff. Not large, but very clean room. Swimming pool was cold. Good saunas.
2 sur 5
par un voyageur

Publié le 12 mars 2020 sur Hotels
Well-intentioned hotel. In practice the maintenance level is not good. For example, the gym does not work. Air conditioners were out of order and I changed rooms. No bedding is being changed. Shuttle to the ski resort at low frequency. The food is reasonable. Booking a taxi through the receptionist at the hotel costs twice ... The sauna is good. The price is good. And the staff is nice except for the person who booked the taxi ...
4 sur 5
par un voyageur

Publié le 27 févr. 2020 sur Expedia
The hotel is clean and warm , large family room . Good is good . Shuttle bus into the the Center is reliable .
3 sur 5
par un voyageur de Oklahoma City, OK

Publié le 12 janv. 2020 sur Expedia
I did not like the temperature of the pool (27*C). It is cold for the kids. The first bus to return from the ski center is at 15:45. It is too late. Other hotels have return busses starting at 14:00 every 30min. In the morning we had to rush to the bus to get a place to sit, since they don't have transportation every 30min, but every hour. The credit should be given the price that is lower than other hotels.
3 sur 5
par un voyageur de nantwich cheshire

Convenient for local skiing

Publié le 8 avr. 2018 sur Expedia
Food not great. We stayed in a festa hotel in Sofia and food was a lot better
5 sur 5
par Alexander

Very good hotel!

Publié le 10 oct. 2017 sur Hotels
After an exhausting day, its a place to relax! The hotel located in the middle of the forest, magical place. The pool could be a little bit warmer... good sauna, all facilities in a good condition. Its worthwhile to take a breakfast and dinner.
Commentaires de Gestion de l’hôtel
22 nov. 2017
Thank you for your possiteve feedback. We will be more than happy if you visit us again and will make sure you have a lovely stay once again. Festa Hotels team
4 sur 5
Recommandé
pour Tout le monde
par un voyageur

Publié le 31 juill. 2017 sur Expedia
Good staff and nive food but room needs some repair