Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
2,8 Service et personnel
2,7 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Quite central to food and entertainment. Has all the amenities a traveller needs. A bit old and run down but enjoyed the place.
par un voyageur
Perlu renovasi
Publié le 13 déc. 2021 sur HotelsKondisi Bangunan sudah tua dan perlu pengecatan agar tidak berkesan seram.
par un voyageur
Publié le 24 févr. 2020 sur Hotels
par un voyageur
Publié le 6 mai 2019 sur Expedia
par un voyageur
Publié le 31 déc. 2018 sur Expedia
Nice view of lake
Commentaires de Gestion de l’hôtel
4 janv. 2019 par Ferdy, Gestion de l’hôtel
Thank you sir for your review
Recommandé
pour Tout le mondepar un voyageur
湖の見える居心地いいホテル
Publié le 13 sept. 2015 sur Expedia休みで訪れてゆっくりしたいならこのホテルが良いです。ぼーっと雲を眺めて過ごすのも良いしホテルの従業員の方々も気さくで優しい。バラッパからの便利も良くてまた今度も来ようと思わせるものがあります。
par David de wales
dont confuse with mainland sister hotel
Publié le 27 juill. 2015 sur HotelsCheap. Noisy. Good setting, handy for the ferry, nice exterior and lakeside garden. Manegeress heloful, but bathrooms need complete refurbishment. Hot water only available certain hours, toilet didnt work properly,very grubby bath and tiles, old towels, basic rooms (not suoerior as advertised, no robes, not toiletries), and no coathangers...changing rooms made no difference...checked out early.
par Toshio de 日本
Wi-Fiが全くありませんでした
Publié le 20 juin 2015 sur HotelsWi-Fiは、公共スペースも客室も、全く提供されませんでした。「無料の飲料水」というのは、ボトルで提供されるという意味ではなく、公共スペースにウォーターサーバーがあるということでした。敷地は緑豊かで快適でしたが、建物は簡素で、部屋は寝るだけの場所という感じです。シャワーのお湯は6:00〜8:00と18:00〜20:00の間しか出ません。Hotels.comの価格と、フロントに出されている料金の間に、かなりの開きがあったので、事前払いで予約したことを後悔しました。
par un voyageur
Slechte klantgerichtheid!
Publié le 13 mai 2015 sur HotelsLigging: prachtig! Direct aan het meer.Grote mooie slaapkamer, stonden géén stoelen in om te zitten. De badkamer "gedateerd", bad met vuile vlekken, kit overal, vuile gele voegen. Toilet kon niet doorgespoeld worden, douche werkte niet!
Om 22.20 gemeld (na sluitingstijd) ze zijn het komen!
Een sneetje brood extra en een 2e kopje koffie bij het ontbijt, was niet mogelijk, alleen tegen betaling!
par un voyageur de U.K.
Do not stay at this hotel - dishonest staff!
Publié le 1 mai 2015 sur Expedia
Pour : Nothing
Contre : Everything. Especially customer service approach.
I have nothing good to say about this hotel. The staff are dishonest liars who are happy to cheat customers out of their money, and then lie to your face when you try to complain.
I knew I was arriving late at lake toba and would miss the last ferry to the island, so I searched under hotels in PARAPAT and booked this hotel from that listing. However, when I arrived at 1am after a 4hr drive from the airport I was told my booking was for a different hotel that was on the island and that I would have to pay again! They told me the other hotel was a different company with different management. This was a lie as I later discovered when I went to the other hotel to speak with the manager, who mysteriously was never available to talk to me. It is, in fact, the very same company, but they do not want to pay twice for 2 listings online and are happy for customers to pay twice for their terrible rooms instead. They admitted that my booking 'error' has been made before. A complete con. Zero concern for customer service.
The room itself was horrible, with a stench of sewage coming from the open bathroom, and the basin and mirror were disgustingly dirty, like they had never been cleaned. I had no choice but to stay there as it was the middle of the night. The breakfast that is included is an absolute joke. Worst hotel experience ever, during 5 months of travelling through Asia.
