Note fondée sur 88 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 janv. 2022 sur Hotels
Hôtel sympa ,vieillissant mais propre,nourriture pas top,super accueil des l’ensemble de l’équipe de l’hôtel ainsi que des managers
par un voyageur
Almost 5 stars
Publié le 30 juill. 2024 sur HotelsThe place was exceptional but the reason for 4 stars was on the date we attempted to register we got told due to power savings we had to go to sister hotel if we wanted a/c. If we stayed they would give us a room with only fan. So of the three booked day only 2 was spent at the actual hotel. Felt almost like a bait and switch.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Responder, Gestion de l’hôtel
QueridoInfelizmente hoje em dia apresentamos um prejuízo máximo para um quarteirão inteiro sem ar condicionado; Devido a esta situação, enviamos nossas reservas de Check-in para outros hotéis da mesma rede Decameron; por uma noite com retorno no dia seguinte ao seu quarto normal.Devido a esta contingência, disponibilizamos transporte de ida e volta para nossas reservas devido aos transtornos causados; Também fazemos reservas em restaurantes à la carte ou caso pretendam utilizar serviços inter-hotel damos-lhes prioridade.Esperamos que faça parte dos nossos hóspedes frequentes para que possamos continuar a proporcionar-lhe experiências memoráveis em qualquer um dos nossos destinos.Será sempre um prazer atendê-lo.Cordialmente,Maria Isabel SarmientoChefe de Atendimento ao HóspedeDecameron Marazul, Ilhas San Andrés Colômbia
par un voyageur de College Point
Publié le 7 juill. 2024 sur Expedia
par un voyageur
Publié le 29 mars 2024 sur Expedia
Excellent service and staff was extremely friendly and very professional
par un voyageur
Publié le 26 mars 2024 sur Hotels
par un voyageur
Publié le 23 janv. 2024 sur Expedia
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Marazul is a beautiful hotel, quiet with nice groomed landscape, bridge walk to bar on boat dock. Staff was friendly. There is only a small man made sand area with access to ocean but no real beach. Entertaining at night was very mediocre, very disappointing and not as advertised on the activity board at the hotel. The drinks at the bar are almost a completely ripooff. The worst cocktails we have ever drinken. No name brands liquor.
par un voyageur
Publié le 7 déc. 2023 sur Expedia
par un voyageur
Publié le 9 janv. 2023 sur Expedia
Todo estuvo excelente. Grata experiencia
par un voyageur
Publié le 30 oct. 2021 sur Expedia
Friendly and helpful staff.
