Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Nice hotel. Attention and serices 5stars.. wifi was under construction but still was enough to satisfy my needs.. location was the best, the better center of all hotels.. beach front.
par un voyageur
Publié le 16 avr. 2023 sur Expedia
par un voyageur
Publié le 19 févr. 2023 sur Expedia
The property is outdated. No hot water and the food was not good.
par un voyageur
Publié le 27 janv. 2023 sur Hotels
Não tinha agua quente no chuveiro, e o WIFI não pega no quarto, e pedimos pra lavar algumas roupas e vieram tudo trocadas por de outros hospedes, quando solicitado para que resolvessem alguns desses problemas falaram que em 5 minutos iriam ao quarto e nem se quer apareceram.
par un voyageur
Publié le 14 janv. 2023 sur Expedia
par un voyageur
Publié le 4 nov. 2022 sur Expedia
The view from the room was beautiful.
par un voyageur
Publié le 14 mars 2022 sur Expedia
El aseo es muy regular, esperaba mucho más de este hotel
Commentaires de Gestion de l’hôtel
22 mars 2022 par Albert Duarte, Gestion de l’hôtel
Estimado huésped, Gracias por compartir con nosotros su experiencia y sus comentarios acerca de su estancia, lamentamos que no fuera una experiencia tan agradable y esperamos poderle servir nuevamente para brindarle otro tipo de estancia en nuestro hotel. Es de suma importancia conocer sus comentarios los cuales nos permiten tomar los correctivos necesarios para el mejoramiento continuo de nuestros servicios.
par un voyageur
No wifi in room. Very comfortable.
Publié le 22 déc. 2021 sur HotelsNo wifi in rooms. Lobby only. No free massage. Rooms are very comfortable and housekeeping is amazing.
Commentaires de Gestion de l’hôtel
27 déc. 2021 par Albert Duarte, Gestion de l’hôtel
We appreciate your preference for our Hotel to stay in the city of San Andres, it is very pleasant for us to know that the effort we make daily to provide excellent service and quality is reflected in the satisfaction of our customers.
We will take into account the observation regarding this important additional service required by you and we hope that in a future stay of course you will stay with us and we can fully comply with your requirements.
par un voyageur
Publié le 24 nov. 2021 sur Expedia
The hotel was very outdated but clean. The staff were super friendly and helpful. The food service was ok. If you want to be right on Spratt Bight beach it was right there but the beach is very crowded and the hotel is in a very noisy area especially at night time.
Commentaires de Gestion de l’hôtel
26 nov. 2021 par Albert Duarte, Gestion de l’hôtel
Dear Guest
Thank you for your comment. It is very important to us that your experience has been pleasant, because this is our main objective. we would like to have the pleasure of having your presence in future stays. a fraternal greeting from the entire team of the Hotel El Dorado.
Cordially
Albert Duarte
Booking agent
par un voyageur
Publié le 21 juill. 2021 sur Expedia
Everything was great, except a couple of issues in our rooms. On one the light kept going on an off all night and the window didn't lock... and the other one the light stopped working but they fixed it.
Also no wifi inside the rooms.
Service 10/10, clean and great location.
Commentaires de Gestion de l’hôtel
27 juill. 2021 par Albert Duarte, Gestion de l’hôtel
Dear guest
Thank you so much for posting such a positive review about our hotel!
It's great to know that you had an unforgettable vacation with us and that you fully enjoyed our services. It would be great if you would visit us again in the future, we are looking forward to seeing you!
We appreciate your comments about the observations that are being presented with the maintenance of the rooms, which will enter into observation since these types of situations are not the ones that represent us
Receive a cordial greeting,
Albert Duarte
Hotel El Dorado
Booking agent
