Note fondée sur 554 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juin 2024 sur Hotels
Most disgusting place I've ever stayed at. The a/c was blowing nasty black stuff I had to tell them to clean because they do not clean rooms unless requested. There was a roach under the bed after they went and "cleaned"
Commentaires de Gestion de l’hôtel
21 juin 2024 par Nancy Y., Gestion de l’hôtel
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
par un voyageur
Horrible
Publié le 19 juin 2024 sur HotelsThis place was horrible, outside very dirty, inside as well. We decided NO NO we are not staying here.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Bonnie,I'm truly sorry to hear about your recent experience at our hotel. Your feedback about the cleanliness both outside and inside the property is deeply concerning to us. Maintaining a clean and welcoming environment for our guests is our top priority, and it's clear that we fell short during your stay. Please accept our sincerest apologies for the disappointment and inconvenience this caused you. We take your comments seriously and will address these issues immediately to ensure that they do not happen again. We hope you might consider giving us another chance in the future to provide you with the experience you deserve.
par un voyageur
Publié le 8 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juin 2024 par Manager, Gestion de l’hôtel
Hello Jacob Wesley,We value your experience and would love to hear more about your stay. Please reach out to us with any feedback you may have so we can address your concerns effectively.
par un voyageur
Publié le 3 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juin 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Danny, We're sincerely sorry to hear that your experience at our hotel fell short of your expectations. Your feedback is incredibly important to us, and we truly wish we could have provided you with a better stay. We understand that you encountered issues during your visit, and we're committed to addressing them to ensure a more positive experience for all our guests in the future. If you're open to it, we'd love to hear more about your specific concerns so we can make meaningful improvements. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.
par un voyageur
Publié le 2 juin 2024 sur Expedia
Nothing wrong with this Motel 6. Working refrigerator, microwave, TV/cable and cold ac. Running hot and cold shower. Toilet flushed. All good for the price.
Commentaires de Gestion de l’hôtel
3 juin 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Dale, We're absolutely thrilled to hear that you had such a positive experience during your stay at our Motel 6! Providing a comfortable and convenient stay for our guests is our top priority, and we're delighted to know that you found everything to your satisfaction. It's fantastic to hear that our amenities, from the refrigerator and microwave to the TV and AC, met your needs perfectly. Your feedback truly motivates us to continue delivering exceptional service at a great value. We can't wait to welcome you back for another enjoyable stay in the future!
par un voyageur
Publié le 26 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 mai 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Michael!Thank you so much for your perfect rating! We're thrilled to know that you had a great experience with us. Your feedback means a lot to our team, and it inspires us to continue providing excellent service to all our guests. We hope to welcome you back soon for another wonderful stay!
par un voyageur
Publié le 16 mai 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
18 mai 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Diana, Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that you had a fantastic stay with us and that we exceeded your expectations. Providing exceptional service and ensuring our guests feel comfortable and valued is always our top priority. Your perfect rating means the world to us, and we look forward to welcoming you back for another memorable stay in the future. If there's anything specific you loved about your visit or any suggestions you have for us to make your next stay even better, please don't hesitate to let us know. We can't wait to host you again soon!
par un voyageur
Publié le 15 mai 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
18 mai 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Diana, We're thrilled to hear that you had such a fantastic experience during your stay with us! Thank you immensely for taking the time to share your glowing review. It's wonderful to know that our hotel met and exceeded your expectations, earning a perfect 5 out of 5 rating. We strive to provide our guests with exceptional service and amenities, and your feedback reaffirms that we're on the right track. We look forward to welcoming you back for another memorable stay whenever your travels bring you our way!
par un voyageur
Publié le 12 mai 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
13 mai 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Diana, Thank you so much for taking the time to leave us such a fantastic rating! We're thrilled to see that you had a wonderful experience during your stay with us. Your perfect score speaks volumes, and we're delighted to have met your expectations. Our team works hard to ensure every guest feels comfortable and valued, so it's incredibly rewarding to receive your positive feedback. We hope to welcome you back again soon for another memorable stay! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels!
par un voyageur
Publié le 11 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juin 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Brooke, We're truly sorry to hear about your disappointing experience during your stay. Your feedback is crucial for us to identify areas that require improvement. We understand that there were issues that fell short of your expectations, and we apologize for any inconvenience caused. We strive to provide exceptional service to all our guests, and we regret that we missed the mark on this occasion. Your concerns will be addressed promptly to ensure a better experience for future guests. We appreciate your honesty and hope for the opportunity to welcome you back in the future for a more enjoyable stay.
