Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,1 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 avr. 2024 sur Expedia
La salle de bain était salle nous nous sommes lavés avec nos gougounes
Commentaires de Gestion de l’hôtel
23 avr. 2024 par ABVI, Gestion de l’hôtel
Patricia,It's unfortunate your stay with us was not a 5 star experience. We do thank you for taking the time to post a review based on your stay with us and we hope you allow us another opportunity to provide you with a clean safe room for your next visit.
par un voyageur
A fuir.
Publié le 9 avr. 2024 sur HotelsAspect extérieur repoussant, sale.
Chambres méritant un gros rafraîchissement.
Éclairage de la chambre ne fonctionnant pas. Aucune réaction de la réception. Rien à faire.
Aucune isolation phonique.
Les clients sortent en pleine nuit pour discuter devant les portes.
Établissement à éviter.
Impossible de dormir.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par ABVI, Gestion de l’hôtel
J,It's unfortunate your stay with us was not a 10 star experience, we do appreciate you taking the time to post a review based on your experience with us and we hope you give us an opportunity to increase your rating.
par un voyageur
Publié le 14 mars 2018 sur Hotels
Commentaires de Gestion de l’hôtel
24 mars 2018 par GSR Represenative, Gestion de l’hôtel
Thank you Yves for taking the time to review your stay with us
par Gilles
Correct mais breakfast a améliorer
Publié le 4 mai 2017 sur HotelsChambre correcte
En face du parc d'attraction splasdown
Petit dejeuner pas assez varié
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Dirty
Commentaires de Gestion de l’hôtel
15 oct. 2024 par John, Gestion de l’hôtel
Thank you for your feedback. We're truly sorry to hear about your experience and the cleanliness issues you encountered. This is not the standard we strive for, and we appreciate you bringing it to our attention. Please know that we are addressing this with our housekeeping team to ensure it doesn't happen again. We hope you’ll consider giving us another chance in the future.
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par John, Gestion de l’hôtel
Thank you for sharing your thoughts with us. We're sorry to hear that your stay did not meet your expectations. Your feedback is valuable, and we’re committed to making improvements based on your experience. If you’d like to discuss this further, please reach out directly. We hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par ABVI, Gestion de l’hôtel
Damian, Thank you for taking the time to post a review based on your stay with us. We do hope you return so we may increase our score to 5 out of 5. Have a great day!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
I don’t like here
Commentaires de Gestion de l’hôtel
1 oct. 2024 par ABVI, Gestion de l’hôtel
Sri Harsha,Thank you for sharing your feedback with us. We're truly sorry to hear that your experience hasn’t met your expectations. Your comfort is our top priority, and we’d like to understand more about your concerns.If you have specific issues or suggestions, please let us know so we can address them and improve your stay. We value your input and hope to make things right.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par John, Gestion de l’hôtel
Thank you for sharing your feedback regarding your recent stay at ABVI. We’re sorry to hear that your experience didn’t meet your expectations. Our goal is to ensure every guest has a pleasant and comfortable stay, and it seems we fell short during your visit.We value your comments and would like to understand more about the aspects that did not meet your satisfaction. Please feel free to contact us directly at 210-223-0001 with any additional details. Your insights are important as we work to continuously improve our services.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Got the counter was definitely on drugs
Commentaires de Gestion de l’hôtel
16 sept. 2024 par John, Gestion de l’hôtel
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. At ABVI, we take all guest concerns and accusations very seriously.We strive to maintain high standards of service and professionalism, and we are committed to addressing any issues that arise. Please contact us directly at 210-223-0001 so we can discuss your experience in more detail and ensure any concerns are appropriately handled.Thank you for bringing this to our attention.
