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Best Western Plus Palo Alto Inn & Suites

2.5 star property
Hotel perfectly located for exploring South San Antonio

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Lobby
Pillowtop beds, desk, laptop workspace, iron/ironing board
Pillowtop beds, desk, laptop workspace, iron/ironing board
Indoor pool
Free full breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
12507 SW Loop 410, San Antonio, TX, 78224
  • San Antonio Missions National Historical Park
    10 min drive
  • San Antonio River
    10 min drive
  • Lackland Air Force Base
    11 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    22 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (690)
The price is CA $135
per night
CA $158 total
includes taxes & fees
14 Jan - 15 Jan
Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel

About the area

San Antonio

South San Antonio stay.A stay at this South San Antonio hotel places you within 3 miles (5 km) of Baptist University of the Americas and 6 miles (10 km) of Lackland Air Force Base. Baptist Emergency Hospital - Zarzamora and Medina River are also within 6 miles (10 km).

What's nearby

  • San Antonio River - 10 min drive
  • Lackland Air Force Base - 11 min drive
  • River Walk - 13 min drive
  • Alamodome - 13 min drive
  • Henry B. González Convention Center - 13 min drive

Getting around

  • San Antonio Station - 14 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪Mama Margie's Mexican Restaurant - ‬5 min drive
  • ‪Chick-fil-A - ‬6 min drive
  • ‪Taqueria Mexico - ‬5 min drive
  • ‪Bill Miller Bar-B-Q - ‬6 min drive
  • ‪Golden Chick - ‬4 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

Hotel perfectly located for exploring South San Antonio
Best Western Plus Palo Alto Inn & Suites offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Best Western Plus Palo Alto Inn & Suites. Free self parking is available.

This San Antonio hotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Plus Palo Alto Inn & Suites offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1003 reviews" "
Rating 8 - Good. 280 out of 1003 reviews" "
Rating 6 - Okay. 102 out of 1003 reviews" "
Rating 4 - Poor. 65 out of 1003 reviews" "
Rating 2 - Terrible. 54 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn, tampa

Liked: Cleanliness, staff & service, property conditions & facilities
this was a last minute stay due to business not wrapping up before end of day. The hotel was more than we expected. We were just looking for an cost effecient overnight stay. We were more than happy with the hotel. Will come bacagain when in this area.
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The service was excellent as well. The only thing it was that they make me wait a lot to give me my room, however; it was understandable because they had a lot of people that day.
Stayed 1 night in Sep 2024

4/10 Poor

Demi

Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here. The room was clean and comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
In a sketchy area
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very calmy
Stayed 1 night in Sep 2024

10/10 Excellent

Allen

Stayed 1 night in Aug 2024

10/10 Excellent

Mary Lou

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Stayed 4 nights in Sep 2024

4/10 Poor

Ramon

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Terrible stay
Toilet would barely flush, shower was filthy, and sink was broken. Door has signs someone tried breaking into it & would hardly close correctly!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Excellent!
Staff was EXCELLENT! Attended to all of our needs. Hotel was clean and well kept! Will stay there again for sure!
Stayed 1 night in Sep 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet great place
Stayed 1 night in Aug 2024

8/10 Good

Cassandra

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

Briana

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean the rooms are pretty big. The pool and everything was really clean will be staying again!
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the easiest check in and check out ever! Will be coming back to stay when we’re in San Antonio!!!
Stayed 1 night in Aug 2024

8/10 Good

Dejah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely better than my last visit
Stayed 1 night in Aug 2024

10/10 Excellent

Darcy dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very convenient to a lot restaurants. The staff was friendly . The only bad thing the elevator was down .
Stayed 1 night in Aug 2024

2/10 Terrible

Jose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The motel was infested with small black ants. My wife and I killed at 100 of them in the bathroom and on the desk in the room. And there was no less than a thousand of them in the pool area. The ants were not the only issue. The elevator was of of service, the jacuzzi was not working and had exposed electrical wires on the timer, and a car had its back window smashed in, in the parking lot. Would not recommend staying.
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

Travelled with family
Elevator broken. Lights went out in the middle of breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice and helpful. I didn't like how I could hear other rooms easily, but I did like the way the staff was accommodating. The Best Western is across the street from Palo Alto College and there is a gas station in walking distance.
Stayed 1 night in Aug 2024