Ratings based on 545 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 20, 2024 on Expedia
It was in a good location, right in middle of everything that i needed to eat and shop. The only thing that i hated was that i could only get (3) stations on my television
Comment from Hotel Management
Aug. 20, 2024 by Rica Rendon, Sales Director, Hotel Management
Dear Otis,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by Rica Rendon, Sales Director, Hotel Management
Dear Jazz,We're so happy to hear that you had a positive experience with us. Thank you for taking the time to leave a review and for your continued patronage. We hope to have the chance to host you again very soon.
by A traveller
Best Western Frost center
Posted Aug. 8, 2024 on HotelsEverything was top notch. Service was excellent.
Comment from Hotel Management
Aug. 9, 2024 by Rica Rendon, Sales Director, Hotel Management
Dear Elizabeth,Your review means a lot to us and is a true testament to the hard work and dedication of our team. We're honored to have earned your trust and loyalty, and we look forward to serving you again in the future.
by A traveller
Posted Aug. 5, 2024 on Expedia
Comment from Hotel Management
Aug. 9, 2024 by Rica Rendon, Sales Director, Hotel Management
Dear Alec,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.Sincerely, Rica RendonDirector
by A traveller
Posted Aug. 5, 2024 on Expedia
I had a good stay in this hotel. Will stay again
Comment from Hotel Management
Aug. 5, 2024 by Rica Rendon, Sales Director, Hotel Management
Dear Mohammad,We take pride in our services and work hard to ensure that every customer has a positive experience with us. It's reviews like yours that motivate us to continue providing the best possible service to our customers. We hope to see you again soon.
by A traveller
Posted Aug. 5, 2024 on Expedia
Comment from Hotel Management
Aug. 6, 2024 by Rica Rendon, Sales Director, Hotel Management
Dear Bobby,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.
by A traveller from MIAMI
Posted Aug. 3, 2024 on Expedia
Not the place wheeler I come back again.
Comment from Hotel Management
Aug. 5, 2024 by Rica Rendon, Sales Director, Hotel Management
Dearest Yenisey,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.
by A traveller
Posted Aug. 2, 2024 on Expedia
The staff was AMAZING and very kind. However the hallways were stuffy and muggy and the pull out bed mattress was horrible. The breakfast was not very good. But seriously the staff here is super sweet and wonderful.
Comment from Hotel Management
Aug. 5, 2024 by Rica Rendon, Sales Director, Hotel Management
Dear Nicolette,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.
by A traveller
Posted Jul. 25, 2024 on Expedia
Comment from Hotel Management
Jul. 30, 2024 by Rica Rendon, Sales Director, Hotel Management
Dear Cory,Thank you for taking the time to leave us a review. We're happy to hear that your experience with us was a positive one. We hope to have the chance to host you again very soon!
by A traveller
Posted Jul. 17, 2024 on Expedia
Comment from Hotel Management
Aug. 6, 2024 by Rica Rendon, Sales Director, Hotel Management
Dear Karissa,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.
