Note fondée sur 743 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 avr. 2022 sur Expedia
Not well located - Very old - very dirty- You paid for the breakfast, but you don't have- You pay for pool but it's disgusting - You pay for the hottub but it's cold- Very noisy - People around are not clean - No washing machine and no dryer - horrible
Commentaires de Gestion de l’hôtel
8 avr. 2022 par Manager, Gestion de l’hôtel
Hello JENNIFER,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
par Fabienne de Perpignan
Publié le 23 févr. 2016 sur Hotels
Déçu ,rien à voir par apport aux motels de nôtres voyage,chambre qui sent le moisi,état
générale sale est pas entretenu,bruits toute la nuit de par son emplacement .
À éviter
par Fleury de France
Publié le 25 août 2013 sur Hotels
service très correct le personnel est agréable. Seul le problème de bruit (autoroute très proche et rue passagère conjuguées) pose une note défavorable pour les chambres coté rue.bon rapport qualité prix. Hotel difficile à trouver sur le GPS adresse imprécise.
Recommandé
pour Famillespar mclaire de Paris, France
très bon hôtel, mais accueil déplorable
Publié le 28 juill. 2013 sur Expedia
Pour : chambre confortable
Contre : pas de lit pliant
l'accueil
Emplacement : bien placé, pas trop loin du centre historique
Très bon hôtel, confortable, offrant petit déjeuner et piscine pour un prix modique.
Par contre l'accueil à la réception et au petit déjeuner est vraiment catastrophique. Il faudrait que les employés envisagent une reconversion car dans l’hôtellerie le sourire et le conseil sont vraiment un minimum de base!
par un voyageur
Simple but clean and comfortable
Publié le 14 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Nyree,We're thrilled to hear you had a great stay with us! If you have any suggestions or comments, please feel free to share them with us directly. We look forward to welcoming you back soon!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Anna, We appreciate you staying with us. Remember, you can always reach out to us with any feedback to help enhance your experience in the future.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Carl,We're thrilled to hear you had a fantastic experience at our hotel! We hope to welcome you back soon for another enjoyable stay and exceed your expectations once again.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
It’s a good place to stay for a few days. Only inconvenience is the cash deposit needed to complete your reservation. They have the option to use card but it is returned to you 3-5 business days. Which I did one time and learned to not use a card for deposit. Always use cash! They do not in fact return deposit to card as said. I had to call three different days to ask them for the refund. The beds and bedding are comfortable though.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Naomi,We appreciate your feedback on your recent stay. We apologize for any inconvenience caused by the deposit process. Please note that while card refunds may take up to 3-5 business days per banking procedures, we advise guests to rely on cash deposits for a expedited experience. Nevertheless, we are pleased to hear that you found the comfort of our beds and bedding to your liking.
par un voyageur de Marfa
Publié le 25 sept. 2024 sur Expedia
$50 cash deposit required on check-in. Non-smoking room was reserved; smoking room was provided - with, of course, the obligatory holes burned into the bedspread, bad smell, etc. Cockroach in refrigerator. Tub had no stopper, so shower only. Bulbs missing in lamps.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello John, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Marie,We are thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience!
