Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
5,0 Service et personnel
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Very nice stay, right on the river
Publié le 9 avr. 2024 sur HomeAwayThis property was perfect for 3 adults (1 couple), spacious and comfortable apartment, good kitchen, bathroom, rooftop pool and fitness center. Only complaint is the wifi was not fast enough for sending files (even though we paid for the "high speed" option).
par un voyageur
Brian
Publié le 19 juin 2023 sur HomeAwayGreat place. Close to the river walk. Pool was very nice. My only complaint is that I did not know it was a timeshare place so to sit in an 90-minute presentation was not in our plans.
par un voyageur
La Cascad Wyndham Resort
Publié le 15 mai 2023 sur HomeAwayGreat stay, clean accomodations. Very nice roof top pool & lounge area. Friendly staff. Within walking distance to thre Riverwalk, Alamo & mall.
Commentaires de Gestion de l’hôtel
17 mai 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much Shannon for your review and feedback. We do hope that we can host you once again at La Cascada.
par un voyageur
Publié le 23 avr. 2021 sur Expedia
The property was great! Great view from the pool area, unfortunately I called to make sure the pool was heated and the hot tubs were on they said “yes” but that wasn’t the case. The pool was cold and the jacuzzis were off. The game room is just a room with a pool table and two arcade like games. The room was great though, had everything we needed and was extra comfy.
par un voyageur
La Cascada San Antonio TX
Publié le 22 févr. 2021 sur HomeAwayThe property is dated and the IT amenities were substandard. I had great difficulty connecting with the internet over the ten days we were there and the phone in the room was unusable.
The accommodations were not what was shown on the VRBO website... a real bait and switch. Our room furnishings were closer to Holiday Inn than a resort property.
The property had Valet Parking...except the valet's were not allowed to park our cars so we had to self park. They still charged $22/day for valet parking in spite us having to self park.
par un voyageur de Everett, USA
Dive into False Advertising
Publié le 8 févr. 2021 sur HomeAwayThe header picture on this very post does not exist at the property. The POOL is CLOSED for months. We went for the sun/pool. When we arrived we were told the pool was closed until April. No previous warning and actually communication through pictures and words to the contrary.
Tay at the front counter was neutral. She wasn't mean/angry but equally not helpful. If we hadn't found Joey we would have left. He tried to help us out, but between Tay and Joey they could not define which side of the building received the sun...which way was south. Funny.
We have been at properties with their pool closed before and the property has consistently established a temporary affiliation with another property to use their pool hotel during the closure. Though the Wyndam has three other properties in San Antonio and there are dozens of other hotels in walking distance, the staff and management at this location did not arrange to accommodate guests to the services advertised.
I had to wonder, what else was this property advertising but not providing...?
In this COVID season, you need to understand that there is no where else to relax but your room. The lobby is limited and inside (which is more communicable). The hotel has not even established other outside seating area (which they have the space to do). Again, they simply weren't interested in serving or even listening to the needs of guests (Tay and management). It showed in their actions.
The old saying, buyer beware when going Wyndam. Don't think Marriott. This Motel 6. That is the level of service.
par un voyageur
Wyndham Hotel in downtown San Antonio
Publié le 22 janv. 2021 sur HomeAwayGreat location in downtown San Antonio. Spacious and well kept hotel rooms. HEB grocery in close proximity for all your grocery and beverage needs.
par un voyageur
Best getaway
Publié le 19 janv. 2021 sur HomeAwayThe property was very well organized & the staff were very friendly. I would definitely recommend this place & also come back sometime!
par un voyageur
WOW
Publié le 8 sept. 2020 sur HomeAwayWe were pleasantly surprised by our room. The pictures online did not reflect what we actually got. Our room (311) was much more updated. We were asked to attend a time share presentation and while we opted not to purchase a time share, will absolutely consider staying at this property on our next visit to San Antonio. We actually extended our stay we liked the property so much.
par un voyageur de Bridge city tx
Really nice location.
Publié le 8 sept. 2020 sur HomeAwayProperty was in a great location by the river walk. Excellent view from balcony. Rental was clean and everything functioned properly.
